Dépouillements

Too much theory, not enough understanding / Roger W. Schmenner in Journal of operations management, Vol. 27 N° 5 (Octobre 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 339–343 Titre : Too much theory, not enough understanding Type de document : texte imprimé Auteurs : Roger W. Schmenner, Auteur ; Luk Van Wassenhove, Auteur ; Mikko Ketokivi, Auteur Année de publication : 2010 Article en page(s) : pp. 339–343 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Theory  Operations  management  Empirical  research Résumé : This essay and the following commentaries address the use of theory in operations management. While much is said about theory in the typical journal article, theory, as science defines it, is not at the center of much of our research. The discipline had fallen into some bad habits. This essay and its commentaries appeal for more attention to what theory can mean for our understanding of operations management. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000461 [article] Too much theory, not enough understanding [texte imprimé] / Roger W. Schmenner, Auteur ; Luk Van Wassenhove, Auteur ; Mikko Ketokivi, Auteur . - 2010 . - pp. 339–343. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 339–343 Mots-clés : Theory  Operations  management  Empirical  research Résumé : This essay and the following commentaries address the use of theory in operations management. While much is said about theory in the typical journal article, theory, as science defines it, is not at the center of much of our research. The discipline had fallen into some bad habits. This essay and its commentaries appeal for more attention to what theory can mean for our understanding of operations management. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000461

Unlocking the business outsourcing process model / Sean M. Handley in Journal of operations management, Vol. 27 N° 5 (Octobre 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 344–361 Titre : Unlocking the business outsourcing process model Type de document : texte imprimé Auteurs : Sean M. Handley, Auteur ; W. C. Benton Jr., Auteur Année de publication : 2010 Article en page(s) : pp. 344–361 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Outsourcing  Supply  management  Empirical  research  method Résumé : Outsourcing has emerged as a prevalent business practice that is having a transformational impact on how many organizations manage their global supply chains. Despite this prominence, anecdotal reports from multiple reputable organizations suggest that many businesses fail to realize the benefits anticipated from their outsourcing initiatives. Motivated by these observations, this study investigates those management practices during the outsourcing process that are key drivers of outsourcing performance. Specifically, detailed data from 198 sourcing executives and managers responsible for outsourcing initiatives are used to investigate the influence that strategic evaluation, contractual completeness, and relationship management practices have on achieving projected outsourcing results. The results offer strong empirical evidence that outsourcing performance is significantly influenced by extensive strategic evaluation and proactive relationship management practices. Moreover, the impact strategic evaluation has on outsourcing performance is not direct, but rather is partially mediated by the relationship between the parties. Finally, the results show that contractual completeness does not distinguish between successful and unsuccessful outsourcing efforts, and can be considered qualifying activity. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S027269630800096X [article] Unlocking the business outsourcing process model [texte imprimé] / Sean M. Handley, Auteur ; W. C. Benton Jr., Auteur . - 2010 . - pp. 344–361. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 344–361 Mots-clés : Outsourcing  Supply  management  Empirical  research  method Résumé : Outsourcing has emerged as a prevalent business practice that is having a transformational impact on how many organizations manage their global supply chains. Despite this prominence, anecdotal reports from multiple reputable organizations suggest that many businesses fail to realize the benefits anticipated from their outsourcing initiatives. Motivated by these observations, this study investigates those management practices during the outsourcing process that are key drivers of outsourcing performance. Specifically, detailed data from 198 sourcing executives and managers responsible for outsourcing initiatives are used to investigate the influence that strategic evaluation, contractual completeness, and relationship management practices have on achieving projected outsourcing results. The results offer strong empirical evidence that outsourcing performance is significantly influenced by extensive strategic evaluation and proactive relationship management practices. Moreover, the impact strategic evaluation has on outsourcing performance is not direct, but rather is partially mediated by the relationship between the parties. Finally, the results show that contractual completeness does not distinguish between successful and unsuccessful outsourcing efforts, and can be considered qualifying activity. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S027269630800096X

Operational hedging against adverse circumstances / Dan Weiss in Journal of operations management, Vol. 27 N° 5 (Octobre 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 362–373 Titre : Operational hedging against adverse circumstances Type de document : texte imprimé Auteurs : Dan Weiss, Auteur ; Michael W. Maher, Auteur Année de publication : 2010 Article en page(s) : pp. 362–373 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Operations  policy  Operations  strategy  Hedging  Airlines  Stochastic-dominance  Uncertainty  Empirical  research Résumé : This paper investigates operational hedging against severe disruptions to normal operations. It offers a new method to evaluate the extent that operations policy serves as a hedge against adverse circumstances. We apply the proposed method to explore how supply chain characteristics affect the responses of airlines to the acute demand fall off after the September 11 terrorist attacks. Results indicate that operational hedging vehicles (fleet standardization, high-fleet utilization, an aircraft ownership policy rather than leasing, and international operations) are more powerful in protecting firms than using financial instruments. The study contributes in guiding managers as to how operations policy can serve as an imperative factor in mitigating exposures to low-end performance levels. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000922 [article] Operational hedging against adverse circumstances [texte imprimé] / Dan Weiss, Auteur ; Michael W. Maher, Auteur . - 2010 . - pp. 362–373. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 362–373 Mots-clés : Operations  policy  Operations  strategy  Hedging  Airlines  Stochastic-dominance  Uncertainty  Empirical  research Résumé : This paper investigates operational hedging against severe disruptions to normal operations. It offers a new method to evaluate the extent that operations policy serves as a hedge against adverse circumstances. We apply the proposed method to explore how supply chain characteristics affect the responses of airlines to the acute demand fall off after the September 11 terrorist attacks. Results indicate that operational hedging vehicles (fleet standardization, high-fleet utilization, an aircraft ownership policy rather than leasing, and international operations) are more powerful in protecting firms than using financial instruments. The study contributes in guiding managers as to how operations policy can serve as an imperative factor in mitigating exposures to low-end performance levels. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000922

Lock-in situations in supply chains / Ram Narasimhan in Journal of operations management, Vol. 27 N° 5 (Octobre 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 374–389 Titre : Lock-in situations in supply chains : A social exchange theoretic study of sourcing arrangements in buyer–supplier relationships Type de document : texte imprimé Auteurs : Ram Narasimhan, Auteur ; Anand Nair, Auteur ; David A. Griffith, Auteur Année de publication : 2010 Article en page(s) : pp. 374–389 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Supply  chain  management  Social  exchange  theory  Economic  modeling  Behavioral  experiment  Power  Dependence  Justice Résumé : Social exchange theory is used to gain a better understanding of the relationship between a buyer and a supplier that is characterized by lock-in situations. We begin by reviewing the theoretical foundations of social exchange theory. Next, we use an illustrative multinational business example from a Danish Business Group to demonstrate the complexities of the lock-in situation. Conjectures related to lock-in behaviors are initially developed and then examined by means of a game-theoretic model. The analysis provides a basis for the development of propositions which are examined employing a behavioral experiment. The results indicate that the optimal pricing strategy of the supplier is to lower the price with increasing demand and the optimal investment intensity of the buyer decreases with increasing demand. The paper concludes by presenting directions for future research. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000946 [article] Lock-in situations in supply chains : A social exchange theoretic study of sourcing arrangements in buyer–supplier relationships [texte imprimé] / Ram Narasimhan, Auteur ; Anand Nair, Auteur ; David A. Griffith, Auteur . - 2010 . - pp. 374–389. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 374–389 Mots-clés : Supply  chain  management  Social  exchange  theory  Economic  modeling  Behavioral  experiment  Power  Dependence  Justice Résumé : Social exchange theory is used to gain a better understanding of the relationship between a buyer and a supplier that is characterized by lock-in situations. We begin by reviewing the theoretical foundations of social exchange theory. Next, we use an illustrative multinational business example from a Danish Business Group to demonstrate the complexities of the lock-in situation. Conjectures related to lock-in behaviors are initially developed and then examined by means of a game-theoretic model. The analysis provides a basis for the development of propositions which are examined employing a behavioral experiment. The results indicate that the optimal pricing strategy of the supplier is to lower the price with increasing demand and the optimal investment intensity of the buyer decreases with increasing demand. The paper concludes by presenting directions for future research. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000946

The patient safety chain / Kathleen L. McFadden in Journal of operations management, Vol. 27 N° 5 (Octobre 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 390–404 Titre : The patient safety chain : Transformational leadership's effect on patient safety culture, initiatives, and outcomes Type de document : texte imprimé Auteurs : Kathleen L. McFadden, Auteur ; Stephanie C. Henagan, Auteur ; Charles R. Gowen, Auteur Année de publication : 2010 Article en page(s) : pp. 390–404 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Healthcare  operations  Operations  safety  Medical  errors  Operational  failures  Service  operations Résumé : The purpose of this study is to investigate the existence of a patient safety chain for hospitals. Drawing on high reliability organization theory, multifactor leadership theory and total quality management literature, we develop and test a model for improving patient safety – a critical issue facing hospitals today. Specifically, we hypothesize that improving patient safety begins at the highest level of the organization with a transformational leadership style. This leads to a sequence of linkages whereby transformational leadership has an important relationship with creating a culture of safety, which in turn is associated with the adoption of patient safety initiatives, and ultimately with positive improvements in patient safety outcomes. Using data from a nationwide survey of over 200 hospitals, we use structural equation modeling to provide empirical support for the effectiveness of this patient safety chain model. The results have major implications for enhancing operations in hospital settings. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000035 [article] The patient safety chain : Transformational leadership's effect on patient safety culture, initiatives, and outcomes [texte imprimé] / Kathleen L. McFadden, Auteur ; Stephanie C. Henagan, Auteur ; Charles R. Gowen, Auteur . - 2010 . - pp. 390–404. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 390–404 Mots-clés : Healthcare  operations  Operations  safety  Medical  errors  Operational  failures  Service  operations Résumé : The purpose of this study is to investigate the existence of a patient safety chain for hospitals. Drawing on high reliability organization theory, multifactor leadership theory and total quality management literature, we develop and test a model for improving patient safety – a critical issue facing hospitals today. Specifically, we hypothesize that improving patient safety begins at the highest level of the organization with a transformational leadership style. This leads to a sequence of linkages whereby transformational leadership has an important relationship with creating a culture of safety, which in turn is associated with the adoption of patient safety initiatives, and ultimately with positive improvements in patient safety outcomes. Using data from a nationwide survey of over 200 hospitals, we use structural equation modeling to provide empirical support for the effectiveness of this patient safety chain model. The results have major implications for enhancing operations in hospital settings. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000035

The effects of innovation–cost strategy, knowledge, and action in the supply chain on firm performance / Christopher W. Craighead in Journal of operations management, Vol. 27 N° 5 (Octobre 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 405–421 Titre : The effects of innovation–cost strategy, knowledge, and action in the supply chain on firm performance Type de document : texte imprimé Auteurs : Christopher W. Craighead, Auteur ; G. Tomas M. Hult, Auteur ; David J. Ketchen Jr., Auteur Année de publication : 2010 Article en page(s) : pp. 405–421 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Knowledge  Supply  chain  Action  Performance Résumé : Despite the importance of supply chains within today's economy, we know little about how the knowledge of supply chains can contribute to superior performance at the firm level. Building on the resource-based view, knowledge-based view and strategic choice theory, we develop hypotheses linking two knowledge-driven supply chain phenomena (i.e., knowledge development capacity and intellectual capital), innovation–cost strategy, and action to firm-level performance. Using survey and archival data from 489 firms, we found that performance is influenced by how well knowledge development capacity and intellectual capital efforts complement alternative chain strategies. More specifically, each strategy type requires different constellations of knowledge development capacity and intellectual capital to enhance action and create superior firm performance. These results highlight the importance of supply chain phenomena for firm-level performance, and more broadly, the value of supply chains as a competitive weapon in contemporary firms. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000023 [article] The effects of innovation–cost strategy, knowledge, and action in the supply chain on firm performance [texte imprimé] / Christopher W. Craighead, Auteur ; G. Tomas M. Hult, Auteur ; David J. Ketchen Jr., Auteur . - 2010 . - pp. 405–421. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 5 (Octobre 2009) . - pp. 405–421 Mots-clés : Knowledge  Supply  chain  Action  Performance Résumé : Despite the importance of supply chains within today's economy, we know little about how the knowledge of supply chains can contribute to superior performance at the firm level. Building on the resource-based view, knowledge-based view and strategic choice theory, we develop hypotheses linking two knowledge-driven supply chain phenomena (i.e., knowledge development capacity and intellectual capital), innovation–cost strategy, and action to firm-level performance. Using survey and archival data from 489 firms, we found that performance is influenced by how well knowledge development capacity and intellectual capital efforts complement alternative chain strategies. More specifically, each strategy type requires different constellations of knowledge development capacity and intellectual capital to enhance action and create superior firm performance. These results highlight the importance of supply chain phenomena for firm-level performance, and more broadly, the value of supply chains as a competitive weapon in contemporary firms. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000023

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