Dépouillements

International academic knowledge creation and ba. A case study from Finland / Johanna Hautala in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 4 - 16 Titre : International academic knowledge creation and ba. A case study from Finland : A case study from Finland Type de document : texte imprimé Auteurs : Johanna Hautala, Auteur Année de publication : 2011 Article en page(s) : pp. 4 - 16 Note générale : Management Langues : Anglais (eng) Mots-clés : knowledge  creation  International  Group  discourse  University  Finland Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge is created through discourse in ba that is the physical, mental and/or virtual arena of knowledge creation. This article studies ba in international humanist (H-group), technical (T-group) and scientific (S-group) research groups. These international groups consist of members originating from many countries. The empirical evidence is derived from interviews and discourse analysis of three research groups from the University of Oulu which, by staff, is the most international large university in Finland. The article advances understanding of ba by considering the theory of ba in relation to the discourse and exploratory case study. In the case groups, ba is formed in relation to the knowledge type created, suitable characteristics of a group member and structural factors related to administrative responsibilities. Humanist knowledge, with abstract concepts and philosophical discussions, is created with deeper attention to language and social bonds inside the H-group than the more accurate scientific and technical knowledge in the S- and T-groups. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201023a.html [article] International academic knowledge creation and ba. A case study from Finland : A case study from Finland [texte imprimé] / Johanna Hautala, Auteur . - 2011 . - pp. 4 - 16. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 4 - 16 Mots-clés : knowledge  creation  International  Group  discourse  University  Finland Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge is created through discourse in ba that is the physical, mental and/or virtual arena of knowledge creation. This article studies ba in international humanist (H-group), technical (T-group) and scientific (S-group) research groups. These international groups consist of members originating from many countries. The empirical evidence is derived from interviews and discourse analysis of three research groups from the University of Oulu which, by staff, is the most international large university in Finland. The article advances understanding of ba by considering the theory of ba in relation to the discourse and exploratory case study. In the case groups, ba is formed in relation to the knowledge type created, suitable characteristics of a group member and structural factors related to administrative responsibilities. Humanist knowledge, with abstract concepts and philosophical discussions, is created with deeper attention to language and social bonds inside the H-group than the more accurate scientific and technical knowledge in the S- and T-groups. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201023a.html

A study of knowledge management enablers across countries / Rémy Magnier-Watanabe in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 17 - 28 Titre : A study of knowledge management enablers across countries Type de document : texte imprimé Auteurs : Rémy Magnier-Watanabe, Auteur ; Caroline Benton, Auteur ; Dai Senoo, Auteur Année de publication : 2011 Article en page(s) : pp. 17 - 28 Note générale : Management Langues : Anglais (eng) Mots-clés : Organization  Japan  knowledge  management  SECI  Culture Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge has been long cited as a strategic asset and a source of competitive advantage for organizations. However, the creation of knowledge is a complex process that is influenced by several factors beyond the typical practice of knowledge management (KM). In this research, we assess the effects of leadership, Ba (shared context in motion), organizational culture, organizational control, and work style on KM defined in terms of the SECI process of socialization, externalization, combination, and internalization. On the basis of data gathered from a questionnaire survey of a Japanese pharmaceutical company and its subsidiaries in the United States, France, and China, we compare how the aforementioned organizational factors influence the processes of KM in these organizations. The results show that organizational factors affect KM practices differently in each of the targeted countries, and suggest that KM activities need to be tailored to the organizational idiosyncrasies of each local office, without betraying the global vision of the corporation. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20111a.html [article] A study of knowledge management enablers across countries [texte imprimé] / Rémy Magnier-Watanabe, Auteur ; Caroline Benton, Auteur ; Dai Senoo, Auteur . - 2011 . - pp. 17 - 28. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 17 - 28 Mots-clés : Organization  Japan  knowledge  management  SECI  Culture Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge has been long cited as a strategic asset and a source of competitive advantage for organizations. However, the creation of knowledge is a complex process that is influenced by several factors beyond the typical practice of knowledge management (KM). In this research, we assess the effects of leadership, Ba (shared context in motion), organizational culture, organizational control, and work style on KM defined in terms of the SECI process of socialization, externalization, combination, and internalization. On the basis of data gathered from a questionnaire survey of a Japanese pharmaceutical company and its subsidiaries in the United States, France, and China, we compare how the aforementioned organizational factors influence the processes of KM in these organizations. The results show that organizational factors affect KM practices differently in each of the targeted countries, and suggest that KM activities need to be tailored to the organizational idiosyncrasies of each local office, without betraying the global vision of the corporation. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20111a.html

Patterns of gaining and sharing of knowledge about customers / Nisar Aziz in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 29 - 47 Titre : Patterns of gaining and sharing of knowledge about customers : A study of an express parcel delivery company Type de document : texte imprimé Auteurs : Nisar Aziz, Auteur ; John Sparrow, Auteur Année de publication : 2011 Article en page(s) : pp. 29 - 47 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  sharing  Customer  knowledge  Express  parcel  delivery  company  Case  study Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge sharing is an acknowledged pre-requisite for effective knowledge management. There is an extensive literature upon knowledge sharing practices and potential barriers. There is increasing recognition of the value of knowledge about customers within organisations. There are often several distinct avenues through which such knowledge is channelled. An assessment tool of knowledge flows is used to identify patterns in knowledge sharing for different facets of knowledge about customers within a case study organisation. An analysis is undertaken of sharing of knowledge about customers among customer service, sales and operations management teams, within the teams with peers, horizontally with other teams, and vertically within the organisation. The study demonstrates that it is possible to identify patterns of sharing knowledge about customers. The research highlights the value of the approach towards analysing knowledge sharing in organisations generally. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20113a.html [article] Patterns of gaining and sharing of knowledge about customers : A study of an express parcel delivery company [texte imprimé] / Nisar Aziz, Auteur ; John Sparrow, Auteur . - 2011 . - pp. 29 - 47. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 29 - 47 Mots-clés : Knowledge  sharing  Customer  knowledge  Express  parcel  delivery  company  Case  study Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge sharing is an acknowledged pre-requisite for effective knowledge management. There is an extensive literature upon knowledge sharing practices and potential barriers. There is increasing recognition of the value of knowledge about customers within organisations. There are often several distinct avenues through which such knowledge is channelled. An assessment tool of knowledge flows is used to identify patterns in knowledge sharing for different facets of knowledge about customers within a case study organisation. An analysis is undertaken of sharing of knowledge about customers among customer service, sales and operations management teams, within the teams with peers, horizontally with other teams, and vertically within the organisation. The study demonstrates that it is possible to identify patterns of sharing knowledge about customers. The research highlights the value of the approach towards analysing knowledge sharing in organisations generally. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20113a.html

Impact of learning culture and information technology use on knowledge sharing of Saudi students / Mustafa Eid in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp 48 - 57 Titre : Impact of learning culture and information technology use on knowledge sharing of Saudi students Type de document : texte imprimé Auteurs : Mustafa Eid, Auteur ; Nuraddeen Abubakar Nuhu, Auteur Année de publication : 2011 Article en page(s) : pp 48 - 57 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  sharing  Learning  culture  IT  use  Knowledge  management  Knowledge  management  strategy Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge is regarded as a strategic resource in organizations; thus the leverage of knowledge is a key managerial issue. Knowledge creation, sharing and dissemination are the main activities in knowledge management. This study examines the influence that social and technological factors, such as learning culture and IT use, could have on knowledge sharing among students of the King Fahd University of Petroleum and Minerals in Saudi Arabia. A cross-sectional survey was used as a research method for data collection and 302 valid responses were collected from all the three categories of students that include graduates, undergraduates and preparatory students. The results show that there is a significant positive relationship between both student learning culture and IT use and students’ knowledge sharing. The limitations of this study and practical implications, along with directions for further research are discussed. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201025a.html [article] Impact of learning culture and information technology use on knowledge sharing of Saudi students [texte imprimé] / Mustafa Eid, Auteur ; Nuraddeen Abubakar Nuhu, Auteur . - 2011 . - pp 48 - 57. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp 48 - 57 Mots-clés : Knowledge  sharing  Learning  culture  IT  use  Knowledge  management  Knowledge  management  strategy Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge is regarded as a strategic resource in organizations; thus the leverage of knowledge is a key managerial issue. Knowledge creation, sharing and dissemination are the main activities in knowledge management. This study examines the influence that social and technological factors, such as learning culture and IT use, could have on knowledge sharing among students of the King Fahd University of Petroleum and Minerals in Saudi Arabia. A cross-sectional survey was used as a research method for data collection and 302 valid responses were collected from all the three categories of students that include graduates, undergraduates and preparatory students. The results show that there is a significant positive relationship between both student learning culture and IT use and students’ knowledge sharing. The limitations of this study and practical implications, along with directions for further research are discussed. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201025a.html

An investigation into the factors affecting knowledge management adoption and practice in the life insurance business / Li-Su Huang in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 58 - 72 Titre : An investigation into the factors affecting knowledge management adoption and practice in the life insurance business Type de document : texte imprimé Auteurs : Li-Su Huang, Auteur ; Mohammed Quaddus, Auteur ; Anna L Rowe, Auteur Année de publication : 2011 Article en page(s) : pp. 58 - 72 Note générale : Management Langues : Anglais (eng) Mots-clés : knowledge  management  (KM)  Competitive  advantage  Innovation  KM  practice  Life  insurance  Multiple-case  study Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the life insurance industry. Therefore, this paper aims to investigate the main factors affecting the life insurance business in adopting and applying KM. An exploratory field study utilizing an inductive methodology involving a multiple-case study approach was undertaken by conducting interviews with 10 key knowledge workers from life insurance enterprises in various stages of KM development and use. We utilized content analysis techniques to identify the factors with their associated variables and further developed a research model. This study offers a comprehensive model for future KM research and provides managerial implications for organizations, particularly life insurance enterprises, to better realize the worth of KM and the possible impediments involved in the processes of adopting and implementing KM. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20112a.html [article] An investigation into the factors affecting knowledge management adoption and practice in the life insurance business [texte imprimé] / Li-Su Huang, Auteur ; Mohammed Quaddus, Auteur ; Anna L Rowe, Auteur . - 2011 . - pp. 58 - 72. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 58 - 72 Mots-clés : knowledge  management  (KM)  Competitive  advantage  Innovation  KM  practice  Life  insurance  Multiple-case  study Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the life insurance industry. Therefore, this paper aims to investigate the main factors affecting the life insurance business in adopting and applying KM. An exploratory field study utilizing an inductive methodology involving a multiple-case study approach was undertaken by conducting interviews with 10 key knowledge workers from life insurance enterprises in various stages of KM development and use. We utilized content analysis techniques to identify the factors with their associated variables and further developed a research model. This study offers a comprehensive model for future KM research and provides managerial implications for organizations, particularly life insurance enterprises, to better realize the worth of KM and the possible impediments involved in the processes of adopting and implementing KM. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20112a.html

From group-based work to organisational learning / Snejina Michailova in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 73 - 83 Titre : From group-based work to organisational learning : The role of communication forms and knowledge sharing Type de document : texte imprimé Auteurs : Snejina Michailova, Auteur ; Elena Sidorova, Auteur Année de publication : 2011 Article en page(s) : pp. 73 - 83 Note générale : Management Langues : Anglais (eng) Mots-clés : Group-based  work  Communication  forms  Knowledge  sharing  Knowledge  governance  Cognitive  style  Organisational  learning Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This paper examines the role of group-based work as a knowledge sharing mechanism in fostering organisational learning. Relying on insights from communication research, the paper develops a set of propositions highlighting the role of communication forms in mediating the effect of group-based work on knowledge sharing. Our view on group-based work is grounded in the philosophical perspective on organisational learning as occurring through interaction. This perspective emphasises the role of communication as the foundational basis for knowledge sharing and learning. Group-based work structures communication and creates conditions for sharing knowledge among organisational members. Drawing on cultural psychology research that reveals that people from different cultures have different cognitive styles and, thus, process and interpret information differently, the paper proposes a link between cognitive styles and preferences for different communication forms. It suggests that effectiveness of knowledge sharing in group-based work depends on whether the latter supports culturally preferred communication forms. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20114a.html [article] From group-based work to organisational learning : The role of communication forms and knowledge sharing [texte imprimé] / Snejina Michailova, Auteur ; Elena Sidorova, Auteur . - 2011 . - pp. 73 - 83. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 73 - 83 Mots-clés : Group-based  work  Communication  forms  Knowledge  sharing  Knowledge  governance  Cognitive  style  Organisational  learning Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This paper examines the role of group-based work as a knowledge sharing mechanism in fostering organisational learning. Relying on insights from communication research, the paper develops a set of propositions highlighting the role of communication forms in mediating the effect of group-based work on knowledge sharing. Our view on group-based work is grounded in the philosophical perspective on organisational learning as occurring through interaction. This perspective emphasises the role of communication as the foundational basis for knowledge sharing and learning. Group-based work structures communication and creates conditions for sharing knowledge among organisational members. Drawing on cultural psychology research that reveals that people from different cultures have different cognitive styles and, thus, process and interpret information differently, the paper proposes a link between cognitive styles and preferences for different communication forms. It suggests that effectiveness of knowledge sharing in group-based work depends on whether the latter supports culturally preferred communication forms. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20114a.html

Making knowledge management work / Herbert A. Nold in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 84 - 94 Titre : Making knowledge management work : Tactical to practical Type de document : texte imprimé Auteurs : Herbert A. Nold, Auteur Année de publication : 2011 Article en page(s) : pp. 84 - 94 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  management  Organizational  learning  Knowledge  creation  Organizational  culture  Organizational  trust Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Over the past 20 years, many researchers and theorists have generated a significant body of literature in the interrelated fields of knowledge management (KM), organizational learning (OL), and knowledge creation (KC). A large body of work generated by proponents of technology as a primary facilitator of KM, OL, and KC supports the expenditure of billions of dollars in information technology infrastructure and knowledge management systems. A separate body of work generated by behaviourists illustrates how organizational culture is a major determinate in the effectiveness of the technology. Ultimately, corporate executives measure success in terms recognizable to financial markets. Yet, an empirical link connecting the interrelated dots needed to provide practical guidance to practitioners and executives remains elusive. This paper summarizes historical and current perspectives within the field and identifies the need for continue empirical research to build a practical construct. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201027a.html [article] Making knowledge management work : Tactical to practical [texte imprimé] / Herbert A. Nold, Auteur . - 2011 . - pp. 84 - 94. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 84 - 94 Mots-clés : Knowledge  management  Organizational  learning  Knowledge  creation  Organizational  culture  Organizational  trust Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Over the past 20 years, many researchers and theorists have generated a significant body of literature in the interrelated fields of knowledge management (KM), organizational learning (OL), and knowledge creation (KC). A large body of work generated by proponents of technology as a primary facilitator of KM, OL, and KC supports the expenditure of billions of dollars in information technology infrastructure and knowledge management systems. A separate body of work generated by behaviourists illustrates how organizational culture is a major determinate in the effectiveness of the technology. Ultimately, corporate executives measure success in terms recognizable to financial markets. Yet, an empirical link connecting the interrelated dots needed to provide practical guidance to practitioners and executives remains elusive. This paper summarizes historical and current perspectives within the field and identifies the need for continue empirical research to build a practical construct. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201027a.html

Junior researchers’ experience of innovation in a multidisciplinary team environment / Iva Seto in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 95 - 97 Titre : Junior researchers’ experience of innovation in a multidisciplinary team environment Type de document : texte imprimé Auteurs : Iva Seto, Auteur ; Louise Dent, Auteur Année de publication : 2011 Article en page(s) : pp. 95 - 97 Note générale : Management Langues : Anglais (eng) Mots-clés : Multidisciplinary  teams  Interdisciplinary  research  Research  practice  Innovation  Reflective  practice  Organisational  learning Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This paper describes junior researchers’ experience of innovative research, with the aim of encouraging fellow junior academics. Through the experience, the team recognised that context and flexibility are key factors in the research process. These factors are discussed in the light of three specific features of this project. First is the type of research the team engages in: meta-research, which includes looking at how research is managed. Second, the team is embedded in a larger organisation that holds a broad range of perspectives, from molecular scientists to sociologists. Third, the organisation offers unique opportunities not available through the traditional academic paradigm. Identification of these factors influenced the learning associated with engaging in innovative research, not in the least was the lesson that research does not follow a linear path. These concepts are framed by Blumer's theory of Symbolic Interactionism. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201028a.html [article] Junior researchers’ experience of innovation in a multidisciplinary team environment [texte imprimé] / Iva Seto, Auteur ; Louise Dent, Auteur . - 2011 . - pp. 95 - 97. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 95 - 97 Mots-clés : Multidisciplinary  teams  Interdisciplinary  research  Research  practice  Innovation  Reflective  practice  Organisational  learning Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This paper describes junior researchers’ experience of innovative research, with the aim of encouraging fellow junior academics. Through the experience, the team recognised that context and flexibility are key factors in the research process. These factors are discussed in the light of three specific features of this project. First is the type of research the team engages in: meta-research, which includes looking at how research is managed. Second, the team is embedded in a larger organisation that holds a broad range of perspectives, from molecular scientists to sociologists. Third, the organisation offers unique opportunities not available through the traditional academic paradigm. Identification of these factors influenced the learning associated with engaging in innovative research, not in the least was the lesson that research does not follow a linear path. These concepts are framed by Blumer's theory of Symbolic Interactionism. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp201028a.html

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