Dépouillements

Knowledge strategy typologies / James S. Denford in Knowledge management research and practice, Vol. 9 N° 2 (Juin 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 102 - 119 Titre : Knowledge strategy typologies : Defining dimensions and relationships Type de document : texte imprimé Auteurs : James S. Denford, Auteur ; Yolande E. Chan, Auteur Année de publication : 2011 Article en page(s) : pp. 102 - 119 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  strategy  Case  studies  Typologies Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Studying knowledge strategy empirically requires that specific strategies be operationalized. In this paper, two existing knowledge strategy typologies (the Bierly & Chakrabarti typology of Loners, Explorers, Exploiters and Innovators and the von Krogh, Nonaka & Aben typology of Leveraging, Expanding, Appropriating, and Probing) are compared and mapped onto knowledge strategy dimensions, generating a set of eight ideal knowledge strategy profiles. These profiles are then applied to eight case studies, to develop a better understanding of knowledge strategies by investigating how the two typologies are related. Results suggest that a hierarchy exists between the two knowledge strategy typologies: the Bierly & Chakrabarti typology operates at the grand strategy level, while the von Krogh et al. typology works at the operational strategy level. Findings also suggest that consistent portfolios of operational knowledge strategies can support an organization's grand knowledge strategy. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20117a.html [article] Knowledge strategy typologies : Defining dimensions and relationships [texte imprimé] / James S. Denford, Auteur ; Yolande E. Chan, Auteur . - 2011 . - pp. 102 - 119. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 102 - 119 Mots-clés : Knowledge  strategy  Case  studies  Typologies Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Studying knowledge strategy empirically requires that specific strategies be operationalized. In this paper, two existing knowledge strategy typologies (the Bierly & Chakrabarti typology of Loners, Explorers, Exploiters and Innovators and the von Krogh, Nonaka & Aben typology of Leveraging, Expanding, Appropriating, and Probing) are compared and mapped onto knowledge strategy dimensions, generating a set of eight ideal knowledge strategy profiles. These profiles are then applied to eight case studies, to develop a better understanding of knowledge strategies by investigating how the two typologies are related. Results suggest that a hierarchy exists between the two knowledge strategy typologies: the Bierly & Chakrabarti typology operates at the grand strategy level, while the von Krogh et al. typology works at the operational strategy level. Findings also suggest that consistent portfolios of operational knowledge strategies can support an organization's grand knowledge strategy. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20117a.html

Diverse approaches to learning in rural and development studies / Emilie Coudel in Knowledge management research and practice, Vol. 9 N° 2 (Juin 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 120 - 135 Titre : Diverse approaches to learning in rural and development studies : Review of the literature from the perspective of action learning Type de document : texte imprimé Auteurs : Emilie Coudel, Auteur ; Jean-Philippe Tonneau, Auteur ; Helene Rey-Valette, Auteur Année de publication : 2011 Article en page(s) : pp. 120 - 135 Note générale : Management Langues : Anglais (eng) Mots-clés : Learning  loops  Knowledge  sharing  Socio-technical  systems  Facilitation Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : In loosely structured environments such as rural areas, the objectives and methods to encourage knowledge creation and learning are still much debated, leading to a wide diversity of learning systems. Using action-learning theory as a standpoint from which to understand this diversity, a review of the literature was conducted and five specific approaches were identified: (1) extension, (2) community learning, (3) organizational capacity building, (4) empowerment, and (5) social learning. Extension systems and organizational capacity building represent an operational perspective mainly focused on acquiring knowledge and changing practices, through single-loop learning processes. Community learning and empowerment were developed as alternative systems, focusing on changes in values, which can be achieved through double-loop learning. Social learning provides insight into the capacity to influence a wider environment through triple-loop learning, although methods are still rarely formalized. The action-learning perspective enables an understanding of the complementarities between approaches, and thus provides insight into how to devise better learning systems. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp201112a.html [article] Diverse approaches to learning in rural and development studies : Review of the literature from the perspective of action learning [texte imprimé] / Emilie Coudel, Auteur ; Jean-Philippe Tonneau, Auteur ; Helene Rey-Valette, Auteur . - 2011 . - pp. 120 - 135. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 120 - 135 Mots-clés : Learning  loops  Knowledge  sharing  Socio-technical  systems  Facilitation Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : In loosely structured environments such as rural areas, the objectives and methods to encourage knowledge creation and learning are still much debated, leading to a wide diversity of learning systems. Using action-learning theory as a standpoint from which to understand this diversity, a review of the literature was conducted and five specific approaches were identified: (1) extension, (2) community learning, (3) organizational capacity building, (4) empowerment, and (5) social learning. Extension systems and organizational capacity building represent an operational perspective mainly focused on acquiring knowledge and changing practices, through single-loop learning processes. Community learning and empowerment were developed as alternative systems, focusing on changes in values, which can be achieved through double-loop learning. Social learning provides insight into the capacity to influence a wider environment through triple-loop learning, although methods are still rarely formalized. The action-learning perspective enables an understanding of the complementarities between approaches, and thus provides insight into how to devise better learning systems. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp201112a.html

Knowledge management governance – a strategic driver / Suzanne Zyngier in Knowledge management research and practice, Vol. 9 N° 2 (Juin 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 136 - 150 Titre : Knowledge management governance – a strategic driver Type de document : texte imprimé Auteurs : Suzanne Zyngier, Auteur ; Krishna Venkitachalam, Auteur Année de publication : 2011 Article en page(s) : pp. 136 - 150 Note générale : Management Langues : Anglais (eng) Mots-clés : KM  governance  KM  strategy  Alignment  Implementation Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This paper investigates how Knowledge management (KM) governance drives the effective implementation of KM strategy in organizations. To this end, we analysed the survey evidence from 218 organizations from the perspective of KM governance, selection of techniques in the development and implementation of knowledge strategy and its alignment with business strategy. Based on the analysis, we have developed a model of KM governance explaining elements of KM maturity that lead to strategic benefits realization. We reveal the relative importance of the roles of KM authority entities and the vital link between KM governance and corporate governance. These underscore how the KM governance environment supports the effective management of knowledge through strategically aligned, governed, transparent activity. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20115a.html [article] Knowledge management governance – a strategic driver [texte imprimé] / Suzanne Zyngier, Auteur ; Krishna Venkitachalam, Auteur . - 2011 . - pp. 136 - 150. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 136 - 150 Mots-clés : KM  governance  KM  strategy  Alignment  Implementation Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This paper investigates how Knowledge management (KM) governance drives the effective implementation of KM strategy in organizations. To this end, we analysed the survey evidence from 218 organizations from the perspective of KM governance, selection of techniques in the development and implementation of knowledge strategy and its alignment with business strategy. Based on the analysis, we have developed a model of KM governance explaining elements of KM maturity that lead to strategic benefits realization. We reveal the relative importance of the roles of KM authority entities and the vital link between KM governance and corporate governance. These underscore how the KM governance environment supports the effective management of knowledge through strategically aligned, governed, transparent activity. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20115a.html

The success of expert recommending services and the part played by organizational context / Claudio Vitari in Knowledge management research and practice, Vol. 9 N° 2 (Juin 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 151 - 171 Titre : The success of expert recommending services and the part played by organizational context Type de document : texte imprimé Auteurs : Claudio Vitari, Auteur Année de publication : 2011 Article en page(s) : pp. 151 - 171 Note générale : Management Langues : Anglais (eng) Mots-clés : Information  systems  Knowledge  management  Success  Knowledge  sourcing  Awareness  Expert  recommending  services Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge Management (KM) practice includes services designed to reduce the difficulty of sourcing knowledge, that is, getting the right knowledge to the right people at the right time. The phenomenon addressed in the study reported in this paper is a specific type of KM service – the Expert Recommending Service (ERS) – which contributes to achieving the difficult objective of getting the right expert to the right people at the right time. The findings of the study identify the dimensions of ERS success in different organizational contexts and the organizational characteristics that influence ERS success. Research contributions of the study are therefore two-fold. On the one hand, our results show that, among all the organizational characteristics, being aware of others, and specifically of others’ knowledge domains, influences ERS success. On the other hand, our results suggest that ERS success can be significantly measured by employing the following dimensions: Quality, Use, Satisfaction, Individual Net Benefit, and Organizational Net Benefit. We also propose a set of recommendations for practitioners to help improve the success of their ERS, taking into account the informal expert recommending processes, improving the accessibility of all personnel to knowledge about their colleagues and considering the organizational characteristics, in particular awareness, before launching new ERS. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20116a.html [article] The success of expert recommending services and the part played by organizational context [texte imprimé] / Claudio Vitari, Auteur . - 2011 . - pp. 151 - 171. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 151 - 171 Mots-clés : Information  systems  Knowledge  management  Success  Knowledge  sourcing  Awareness  Expert  recommending  services Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge Management (KM) practice includes services designed to reduce the difficulty of sourcing knowledge, that is, getting the right knowledge to the right people at the right time. The phenomenon addressed in the study reported in this paper is a specific type of KM service – the Expert Recommending Service (ERS) – which contributes to achieving the difficult objective of getting the right expert to the right people at the right time. The findings of the study identify the dimensions of ERS success in different organizational contexts and the organizational characteristics that influence ERS success. Research contributions of the study are therefore two-fold. On the one hand, our results show that, among all the organizational characteristics, being aware of others, and specifically of others’ knowledge domains, influences ERS success. On the other hand, our results suggest that ERS success can be significantly measured by employing the following dimensions: Quality, Use, Satisfaction, Individual Net Benefit, and Organizational Net Benefit. We also propose a set of recommendations for practitioners to help improve the success of their ERS, taking into account the informal expert recommending processes, improving the accessibility of all personnel to knowledge about their colleagues and considering the organizational characteristics, in particular awareness, before launching new ERS. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20116a.html

Formulating integrated knowledge city development strategies: the KnowCis 2.0 methodology / Kostas Ergazakis in Knowledge management research and practice, Vol. 9 N° 2 (Juin 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 172 - 184 Titre : Formulating integrated knowledge city development strategies: the KnowCis 2.0 methodology Type de document : texte imprimé Auteurs : Kostas Ergazakis, Auteur ; Kostas Metaxiotis, Auteur Année de publication : 2011 Article en page(s) : pp. 172 - 184 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  city  Knowledge-based  development  Strategy  Policy  makers Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : During recent years, the theme of Knowledge Cities (KC) has evolved as a major topic of interest, in the context of the knowledge-based development (KBD) field. The KC theme, being multi-dimensional by nature, attracts researchers from a wide variety of disciplines. Many cities around the world are in the process of adopting KBD approaches and, specifically, of developing KC development strategies. It is only recently that researchers, as well as local authorities’ policy makers, have started looking at the potential for formulating integrated strategies to bridge the knowledge divide, and develop successful KC. However, the lack of integrated KC development strategies still exists and is an important problem for local authorities and decision makers worldwide. This paper aims to further enhance a previous methodology proposed for the formulation of a KC strategy (KnowCis) with new innovative features. It provides insights to the need for local authorities to design sound KC development strategies, discusses key issues and implications and builds on an existing methodology, to develop a more citizen-driven approach. The proposed methodology has been successfully applied in a pilot way, in a Greek Municipality. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp201111a.html [article] Formulating integrated knowledge city development strategies: the KnowCis 2.0 methodology [texte imprimé] / Kostas Ergazakis, Auteur ; Kostas Metaxiotis, Auteur . - 2011 . - pp. 172 - 184. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 172 - 184 Mots-clés : Knowledge  city  Knowledge-based  development  Strategy  Policy  makers Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : During recent years, the theme of Knowledge Cities (KC) has evolved as a major topic of interest, in the context of the knowledge-based development (KBD) field. The KC theme, being multi-dimensional by nature, attracts researchers from a wide variety of disciplines. Many cities around the world are in the process of adopting KBD approaches and, specifically, of developing KC development strategies. It is only recently that researchers, as well as local authorities’ policy makers, have started looking at the potential for formulating integrated strategies to bridge the knowledge divide, and develop successful KC. However, the lack of integrated KC development strategies still exists and is an important problem for local authorities and decision makers worldwide. This paper aims to further enhance a previous methodology proposed for the formulation of a KC strategy (KnowCis) with new innovative features. It provides insights to the need for local authorities to design sound KC development strategies, discusses key issues and implications and builds on an existing methodology, to develop a more citizen-driven approach. The proposed methodology has been successfully applied in a pilot way, in a Greek Municipality. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp201111a.html

The KM processes in Malaysian SMEs: an empirical validation / Chin Wei Chong in Knowledge management research and practice, Vol. 9 N° 2 (Juin 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 185 - 196 Titre : The KM processes in Malaysian SMEs: an empirical validation Type de document : texte imprimé Auteurs : Chin Wei Chong, Auteur ; Siong Choy Chong, Auteur ; Geok Chew Gan, Auteur Année de publication : 2011 Article en page(s) : pp. 185 - 196 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  management  Processes  Small  and  medium  enterprises  Malaysia Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20118a.html [article] The KM processes in Malaysian SMEs: an empirical validation [texte imprimé] / Chin Wei Chong, Auteur ; Siong Choy Chong, Auteur ; Geok Chew Gan, Auteur . - 2011 . - pp. 185 - 196. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 185 - 196 Mots-clés : Knowledge  management  Processes  Small  and  medium  enterprises  Malaysia Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20118a.html

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