Dépouillements

Harnessing collective intelligence of Web 2.0 / Xiao-Liang Shen in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 301-311 Titre : Harnessing collective intelligence of Web 2.0 : Group adoption and use of Internet-based collaboration technologies Type de document : texte imprimé Auteurs : Xiao-Liang Shen, Auteur ; Matthew K. O. Lee, Auteur ; Christy M. K. Cheung, Auteur Année de publication : 2013 Article en page(s) : pp. 301-311 Note générale : Management Langues : Anglais (eng) Mots-clés : We-intention  Web  2.0  Collaborative  technologies  Collective  intelligence  Social  influence  Uses  and  gratifications Résumé : Along with the advent of Web 2.0, mass collaboration is of paramount importance in knowledge exploration and diffusion. However, the extent to which Internet-based collaboration technologies can be used to develop new knowledge and to leverage the wisdom of crowds heavily depends on the collective willingness to adopt such tools together. In this study, the adoption and use of instant messaging has been conceptualized as a group-referent intentional social action. The concept of ‘we-intention’, which refers to one's perception of the group acting as a unit, is the focus of our interest. The cognitive, affective and social dimensions that contribute to ‘we-intention’ to adopt and use instant messaging were investigated. A survey was conducted and the findings provided empirical evidence supporting the idea that cognitive, affective and social factors jointly lead to the development of we-intention. This study is expected to provide some useful insights to both researchers and practitioners. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201230a.html [article] Harnessing collective intelligence of Web 2.0 : Group adoption and use of Internet-based collaboration technologies [texte imprimé] / Xiao-Liang Shen, Auteur ; Matthew K. O. Lee, Auteur ; Christy M. K. Cheung, Auteur . - 2013 . - pp. 301-311. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 301-311 Mots-clés : We-intention  Web  2.0  Collaborative  technologies  Collective  intelligence  Social  influence  Uses  and  gratifications Résumé : Along with the advent of Web 2.0, mass collaboration is of paramount importance in knowledge exploration and diffusion. However, the extent to which Internet-based collaboration technologies can be used to develop new knowledge and to leverage the wisdom of crowds heavily depends on the collective willingness to adopt such tools together. In this study, the adoption and use of instant messaging has been conceptualized as a group-referent intentional social action. The concept of ‘we-intention’, which refers to one's perception of the group acting as a unit, is the focus of our interest. The cognitive, affective and social dimensions that contribute to ‘we-intention’ to adopt and use instant messaging were investigated. A survey was conducted and the findings provided empirical evidence supporting the idea that cognitive, affective and social factors jointly lead to the development of we-intention. This study is expected to provide some useful insights to both researchers and practitioners. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201230a.html

Managing the domain knowledge / Stefan Du Château in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 312-325 Titre : Managing the domain knowledge : Application to cultural patrimony Type de document : texte imprimé Auteurs : Stefan Du Château, Auteur ; Danielle Boulanger, Auteur ; Eunika Mercier-Laurent, Auteur Année de publication : 2013 Article en page(s) : pp. 312-325 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  management  Voice  interface  Natural  language  processing  Ontology  Cultural  heritage Résumé : This article presents applied research work that addresses a real need for improvement of the collection, indexing and retrieval of knowledge of cultural heritage. To facilitate the task of fieldwork and to improve the access to knowledge, we designed, prototyped and tested in a real environment a system for automating the cycle of collecting and storing information and knowledge for future processing. It contains several modules, allowing the knowledge acquisition cycle to be completed: registering artwork description using a voice interface, automatic ‘translation’ of the audio files to text files, linguistic analysis and extraction of information for the Inventory Descriptive System and, finally, automatic construction of a domain ontology according to a predefined conceptual model. This hybrid system combines the techniques of signal and natural language processing and of knowledge modelling. After introducing the process of the acquisition and management of information gathered in the field, we describe the nature of knowledge, the models used, the architecture and the various treatments performed by our system. Finally, we provide some perspectives on future development. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201222a.html [article] Managing the domain knowledge : Application to cultural patrimony [texte imprimé] / Stefan Du Château, Auteur ; Danielle Boulanger, Auteur ; Eunika Mercier-Laurent, Auteur . - 2013 . - pp. 312-325. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 312-325 Mots-clés : Knowledge  management  Voice  interface  Natural  language  processing  Ontology  Cultural  heritage Résumé : This article presents applied research work that addresses a real need for improvement of the collection, indexing and retrieval of knowledge of cultural heritage. To facilitate the task of fieldwork and to improve the access to knowledge, we designed, prototyped and tested in a real environment a system for automating the cycle of collecting and storing information and knowledge for future processing. It contains several modules, allowing the knowledge acquisition cycle to be completed: registering artwork description using a voice interface, automatic ‘translation’ of the audio files to text files, linguistic analysis and extraction of information for the Inventory Descriptive System and, finally, automatic construction of a domain ontology according to a predefined conceptual model. This hybrid system combines the techniques of signal and natural language processing and of knowledge modelling. After introducing the process of the acquisition and management of information gathered in the field, we describe the nature of knowledge, the models used, the architecture and the various treatments performed by our system. Finally, we provide some perspectives on future development. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201222a.html

Analyzing credibility of arguments in a web-based intelligent argumentation system for collective decision support based on K-means clustering algorithm / Ravi Santosh Arvapally in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 326-341 Titre : Analyzing credibility of arguments in a web-based intelligent argumentation system for collective decision support based on K-means clustering algorithm Type de document : texte imprimé Auteurs : Ravi Santosh Arvapally, Auteur ; Xiaoqing (Frank) Liu, Auteur Année de publication : 2013 Article en page(s) : pp. 326-341 Note générale : Management Langues : Anglais (eng) Mots-clés : Collaborative  systems  Decision  support  Group  decision  support  Argumentation  systems  Collective  intelligence  Machine  learning  algorithms Résumé : We developed an intelligent argumentation and collaborative decision support system which allows stakeholders to exchange arguments and captures their rationale. Arguments with lack of credibility in an argumentation tree may negatively affect decisions in a collaborative decision making process if they are not identified collectively by the group. To address this issue, we perform clustering analysis on an argumentation tree using K-means clustering algorithm on credibility factors of arguments such as degree of an argument, and collective determination of an argument. Arguments are classified into multiple groups: from highly credible to lack of credibility. It helps capture rationale of selection of the most favorable solution alternative by the system. It helps decision makers identify arguments with high credibility based on collective determination. We perform an empirical study of the method and its results indicate that it is effective in supporting collective decision making using the system. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201226a.html [article] Analyzing credibility of arguments in a web-based intelligent argumentation system for collective decision support based on K-means clustering algorithm [texte imprimé] / Ravi Santosh Arvapally, Auteur ; Xiaoqing (Frank) Liu, Auteur . - 2013 . - pp. 326-341. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 326-341 Mots-clés : Collaborative  systems  Decision  support  Group  decision  support  Argumentation  systems  Collective  intelligence  Machine  learning  algorithms Résumé : We developed an intelligent argumentation and collaborative decision support system which allows stakeholders to exchange arguments and captures their rationale. Arguments with lack of credibility in an argumentation tree may negatively affect decisions in a collaborative decision making process if they are not identified collectively by the group. To address this issue, we perform clustering analysis on an argumentation tree using K-means clustering algorithm on credibility factors of arguments such as degree of an argument, and collective determination of an argument. Arguments are classified into multiple groups: from highly credible to lack of credibility. It helps capture rationale of selection of the most favorable solution alternative by the system. It helps decision makers identify arguments with high credibility based on collective determination. We perform an empirical study of the method and its results indicate that it is effective in supporting collective decision making using the system. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201226a.html

Knowledge sharing in global virtual team collaboration / Sujin K. Horwitz in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 342-353 Titre : Knowledge sharing in global virtual team collaboration : Applications of CE and thinkLets Type de document : texte imprimé Auteurs : Sujin K. Horwitz, Auteur ; Cecilia Santillan, Auteur Année de publication : 2013 Article en page(s) : pp. 342-353 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  sharing  Global  virtual  teams  Collaboration  engineering  ThinkLets Résumé : Although a global virtual team (GVT) can provide organizations with increased competitive advantages and greater flexibility due to its unique ability to transcend traditional boundaries of time, locations, and organizational constraints, knowledge sharing in globally dispersed and culturally diverse members also poses unique challenges to organizations wishing to capitalize on diverse knowledge of GVTs. This work, therefore, examines extant literature on collaboration engineering (CE) and thinkLets and further proposes that CE and thinkLets can help organizations develop predictable patterns of knowledge-sharing behaviour and a sense of structure in GVT collaboration. Implications of using CE and thinkLets for organizational practice and research are also discussed in the virtual collaboration context. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201239a.html [article] Knowledge sharing in global virtual team collaboration : Applications of CE and thinkLets [texte imprimé] / Sujin K. Horwitz, Auteur ; Cecilia Santillan, Auteur . - 2013 . - pp. 342-353. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 342-353 Mots-clés : Knowledge  sharing  Global  virtual  teams  Collaboration  engineering  ThinkLets Résumé : Although a global virtual team (GVT) can provide organizations with increased competitive advantages and greater flexibility due to its unique ability to transcend traditional boundaries of time, locations, and organizational constraints, knowledge sharing in globally dispersed and culturally diverse members also poses unique challenges to organizations wishing to capitalize on diverse knowledge of GVTs. This work, therefore, examines extant literature on collaboration engineering (CE) and thinkLets and further proposes that CE and thinkLets can help organizations develop predictable patterns of knowledge-sharing behaviour and a sense of structure in GVT collaboration. Implications of using CE and thinkLets for organizational practice and research are also discussed in the virtual collaboration context. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201239a.html

Inter-organizational knowledge integration in collaborative NPD projects / Angelo Corallo in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 354-367 Titre : Inter-organizational knowledge integration in collaborative NPD projects : Evidence from the aerospace industry Type de document : texte imprimé Auteurs : Angelo Corallo, Auteur ; Mariangela Lazoi, Auteur ; Giustina Secundo, Auteur Année de publication : 2013 Article en page(s) : pp. 354-367 Note générale : Management Langues : Anglais (eng) Mots-clés : Inter-organizational  Network  Knowledge  integration  Aerospace  Collaborative  New  Product  Development Résumé : This paper aims to analyse the practice of knowledge integration (KI) in Collaborative New Product Development (Co-NPD) projects involving multiple partners in an aerospace network. On the basis of a pragmatic approach, a multiple-case study is developed focusing on two Italian aerospace companies involved in a research project aimed to define methodologies and technologies for knowledge collaboration in NPD. Data are gathered with a triangulation technique merging official documents and open-ended and closed-ended interviews administered in the companies’ sites and involving managers, engineers and employees. The paper proposes a systematic treatment of the KI practice describing the types of knowledge, strategies, barriers and intellectual property policies for KI at inter-organizational level. The findings provide insights to address NPD models for aerospace networks where the complexity and value of codified knowledge coming from external sources requires adequate treatments and security standards. En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201225a.html [article] Inter-organizational knowledge integration in collaborative NPD projects : Evidence from the aerospace industry [texte imprimé] / Angelo Corallo, Auteur ; Mariangela Lazoi, Auteur ; Giustina Secundo, Auteur . - 2013 . - pp. 354-367. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 354-367 Mots-clés : Inter-organizational  Network  Knowledge  integration  Aerospace  Collaborative  New  Product  Development Résumé : This paper aims to analyse the practice of knowledge integration (KI) in Collaborative New Product Development (Co-NPD) projects involving multiple partners in an aerospace network. On the basis of a pragmatic approach, a multiple-case study is developed focusing on two Italian aerospace companies involved in a research project aimed to define methodologies and technologies for knowledge collaboration in NPD. Data are gathered with a triangulation technique merging official documents and open-ended and closed-ended interviews administered in the companies’ sites and involving managers, engineers and employees. The paper proposes a systematic treatment of the KI practice describing the types of knowledge, strategies, barriers and intellectual property policies for KI at inter-organizational level. The findings provide insights to address NPD models for aerospace networks where the complexity and value of codified knowledge coming from external sources requires adequate treatments and security standards. En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201225a.html

Analysis of the interplay between knowledge and performance management in industrial clusters / Rafael Henrique Palma Lima in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 368-379 Titre : Analysis of the interplay between knowledge and performance management in industrial clusters Type de document : texte imprimé Auteurs : Rafael Henrique Palma Lima, Auteur ; Luiz Cesar Ribeiro Carpinetti, Auteur Année de publication : 2013 Article en page(s) : pp. 368-379 Note générale : Management Langues : Anglais (eng) Mots-clés : Industrial  clusters  Performance  management  Knowledge  management  Collaborative  networks Résumé : The concept of industrial clustering has been studied in-depth by policy makers and researchers from many fields, mainly due to the competitive advantages it may bring to regional economies. Companies often take part in collaborative initiatives with local partners while also taking advantage of knowledge spillovers to benefit from locating in a cluster. Thus, Knowledge Management (KM) and Performance Management (PM) have become relevant topics for policy makers and cluster associations when undertaking collaborative initiatives. Taking this into account, this paper aims to explore the interplay between both topics using a case study conducted in a collaborative network formed within a cluster. The results show that KM should be acknowledged as a formal area of cluster management so that PM practices can support knowledge-oriented initiatives and therefore make better use of the new knowledge created. Furthermore, tacit and explicit knowledge resulting from PM practices needs to be stored and disseminated throughout the cluster as a way of improving managerial practices and regional strategic direction. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201223a.html [article] Analysis of the interplay between knowledge and performance management in industrial clusters [texte imprimé] / Rafael Henrique Palma Lima, Auteur ; Luiz Cesar Ribeiro Carpinetti, Auteur . - 2013 . - pp. 368-379. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 368-379 Mots-clés : Industrial  clusters  Performance  management  Knowledge  management  Collaborative  networks Résumé : The concept of industrial clustering has been studied in-depth by policy makers and researchers from many fields, mainly due to the competitive advantages it may bring to regional economies. Companies often take part in collaborative initiatives with local partners while also taking advantage of knowledge spillovers to benefit from locating in a cluster. Thus, Knowledge Management (KM) and Performance Management (PM) have become relevant topics for policy makers and cluster associations when undertaking collaborative initiatives. Taking this into account, this paper aims to explore the interplay between both topics using a case study conducted in a collaborative network formed within a cluster. The results show that KM should be acknowledged as a formal area of cluster management so that PM practices can support knowledge-oriented initiatives and therefore make better use of the new knowledge created. Furthermore, tacit and explicit knowledge resulting from PM practices needs to be stored and disseminated throughout the cluster as a way of improving managerial practices and regional strategic direction. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201223a.html

Multi-criteria methodology based on majority principle for collective identification of a firm's valuable knowledge / Inès Saad in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 380-391 Titre : Multi-criteria methodology based on majority principle for collective identification of a firm's valuable knowledge Type de document : texte imprimé Auteurs : Inès Saad, Auteur ; Salem Chakhar, Auteur Année de publication : 2013 Article en page(s) : pp. 380-391 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge  management  Knowledge  identification  Multi-criteria  decision  aid  DRSA  Aggregation  procedure Résumé : The necessity to formalize knowledge produced and used in firms has increased rapidly in recent years. Firms become aware of the importance of the intangible capital owned by their employees which corresponds to their experience and accumulated knowledge about the firm's activities. Maintaining this capital is a powerful means to improve the level of performance of the firm. In this paper, we present a methodology for inducing a set of collective decision rules representing a generalized description of the preferential information of a group of decision makers involved in a multi-criteria classification problem to identify a company's crucial knowledge to be capitalized. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201235a.html [article] Multi-criteria methodology based on majority principle for collective identification of a firm's valuable knowledge [texte imprimé] / Inès Saad, Auteur ; Salem Chakhar, Auteur . - 2013 . - pp. 380-391. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 380-391 Mots-clés : Knowledge  management  Knowledge  identification  Multi-criteria  decision  aid  DRSA  Aggregation  procedure Résumé : The necessity to formalize knowledge produced and used in firms has increased rapidly in recent years. Firms become aware of the importance of the intangible capital owned by their employees which corresponds to their experience and accumulated knowledge about the firm's activities. Maintaining this capital is a powerful means to improve the level of performance of the firm. In this paper, we present a methodology for inducing a set of collective decision rules representing a generalized description of the preferential information of a group of decision makers involved in a multi-criteria classification problem to identify a company's crucial knowledge to be capitalized. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201235a.html

Investigating the role of a Web-based tool to promote collective knowledge in medical communities / Federico Cabitza in Knowledge management research and practice, Vol. 10 N° 4 (Décembre 2012) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 392-404 Titre : Investigating the role of a Web-based tool to promote collective knowledge in medical communities Type de document : texte imprimé Auteurs : Federico Cabitza, Auteur ; Carla Simone, Auteur Année de publication : 2013 Article en page(s) : pp. 392-404 Note générale : Management Langues : Anglais (eng) Mots-clés : Collective  knowledge  Knowledge  acquisition  Online  questionnaires Résumé : The paper reports a case study where a relatively lightweight technology in the form of a Web-based questionnaire was used to support members of a real community of professionals in externalizing and sharing their good practices and achieving a better awareness of and agreement on topics of common interest. We focused on an important medical association that counts more 1000 doctors all around the world as its members. In particular, we report how this association used the occasion of the on-line survey enabled by our technology to increase the awareness of its members about the actual heterogeneity of preferences existing in their daily clinical practice, and to trigger discussion toward a better consensus on best practices, appropriate indications, and treatments of choice for their profession and practice. We also report the result of a post-hoc evaluation of the Web-based technology employed, and draw some implications for the better design of this kind of tool in order to collect and share collective knowledge in specific professional domains. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201231a.html [article] Investigating the role of a Web-based tool to promote collective knowledge in medical communities [texte imprimé] / Federico Cabitza, Auteur ; Carla Simone, Auteur . - 2013 . - pp. 392-404. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 10 N° 4 (Décembre 2012) . - pp. 392-404 Mots-clés : Collective  knowledge  Knowledge  acquisition  Online  questionnaires Résumé : The paper reports a case study where a relatively lightweight technology in the form of a Web-based questionnaire was used to support members of a real community of professionals in externalizing and sharing their good practices and achieving a better awareness of and agreement on topics of common interest. We focused on an important medical association that counts more 1000 doctors all around the world as its members. In particular, we report how this association used the occasion of the on-line survey enabled by our technology to increase the awareness of its members about the actual heterogeneity of preferences existing in their daily clinical practice, and to trigger discussion toward a better consensus on best practices, appropriate indications, and treatments of choice for their profession and practice. We also report the result of a post-hoc evaluation of the Web-based technology employed, and draw some implications for the better design of this kind of tool in order to collect and share collective knowledge in specific professional domains. ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v10/n4/abs/kmrp201231a.html

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