| Titre : | Negotiation-based approach for order acceptance in a multiplant specialty chemical manufacturing enterprise (2011) |
| Auteurs : | Behzad Behdani, Auteur ; Arief Adhitya, Auteur ; Zofia Lukszo, Auteur |
| Type de document : | Article : texte imprimé |
| Dans : | Industrial & engineering chemistry research (Vol. 50 N° 9, Mai 2011) |
| Article en page(s) : | pp. 5086-5098 |
| Note générale : | Chimie industrielle |
| Langues : | Anglais |
| Tags : | Manufacturing |
| Résumé : | Order acceptance under uncertainty is a challenging problem in supply chain management, especially in make-to-order plants, such as in a specialty chemical manufacturing enterprise. In this work, we consider the effect of rush orders and design a negotiation-based policy for order acceptance. Rush orders pose a complex challenge primarily because the different actors involved (customer and enterprise) have different interests and asymmetric information. In addition, the interaction involves uncertainties both in the short- and long-term. To capture the rich complexity of the problem and provide a conceptual basis for developing agent-based models for such negotiation situation, this paper presents a general framework for negotiation and illustrates it using the customer-enterprise rush order due date negotiation case. On the basis of this framework, an agent-based model is developed. Various experiments are conducted to evaluate the effect of due date negotiation on profit and long-term customer behivior. |
| DEWEY : | 660 |
| ISSN : | 0888-5885 |
| En ligne : | http://cat.inist.fr/?aModele=afficheN&cpsidt=24128635 |
