| Titre : | The impact of personal experience on behavior : Evidence from video-rental fines (2012) |
| Auteurs : | Michael P. Haselhuhn, Auteur ; Devin G. Pope, Auteur ; Maurice E. Schweitzer, Auteur |
| Type de document : | Article : texte imprimé |
| Dans : | Management science (Vol. 58 N° 1, Janvier 2012) |
| Article en page(s) : | pp. 52-61 |
| Note générale : | Management |
| Langues : | Anglais |
| Tags : | Behavioral economics Decision making Backward-looking behavior Decisions following descriptions versus experience Learning |
| Résumé : | Personal experience matters. In a field setting with longitudinal data, we disentangle the effects of learning new information from the effects of personal experience. We demonstrate that experience with a fine, controlling for the effect of learning new information, significantly boosts future compliance. We also show that experience with a large fine boosts compliance more than experience with a small fine, but that the influence of experience with both large and small fines decays sharply over time. |
| DEWEY : | 658 |
| ISSN : | 0025-1909 |
| En ligne : | http://mansci.journal.informs.org/content/58/1/52.abstract |
