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An investigation into the factors affecting knowledge management adoption and practice in the life insurance business / Li-Su Huang in Knowledge management research and practice, Vol. 9 N° 1 (Mars 2011) 

Public ISBD [article]  in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 58 - 72 Titre : An investigation into the factors affecting knowledge management adoption and practice in the life insurance business Type de document : texte imprimé Auteurs : Li-Su Huang, Auteur ; Mohammed Quaddus, Auteur ; Anna L Rowe, Auteur Année de publication : 2011 Article en page(s) : pp. 58 - 72 Note générale : Management Langues : Anglais (eng) Mots-clés : knowledge  management  (KM)  Competitive  advantage  Innovation  KM  practice  Life  insurance  Multiple-case  study Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the life insurance industry. Therefore, this paper aims to investigate the main factors affecting the life insurance business in adopting and applying KM. An exploratory field study utilizing an inductive methodology involving a multiple-case study approach was undertaken by conducting interviews with 10 key knowledge workers from life insurance enterprises in various stages of KM development and use. We utilized content analysis techniques to identify the factors with their associated variables and further developed a research model. This study offers a comprehensive model for future KM research and provides managerial implications for organizations, particularly life insurance enterprises, to better realize the worth of KM and the possible impediments involved in the processes of adopting and implementing KM. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20112a.html [article] An investigation into the factors affecting knowledge management adoption and practice in the life insurance business [texte imprimé] / Li-Su Huang, Auteur ; Mohammed Quaddus, Auteur ; Anna L Rowe, Auteur . - 2011 . - pp. 58 - 72. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 1 (Mars 2011) . - pp. 58 - 72 Mots-clés : knowledge  management  (KM)  Competitive  advantage  Innovation  KM  practice  Life  insurance  Multiple-case  study Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the life insurance industry. Therefore, this paper aims to investigate the main factors affecting the life insurance business in adopting and applying KM. An exploratory field study utilizing an inductive methodology involving a multiple-case study approach was undertaken by conducting interviews with 10 key knowledge workers from life insurance enterprises in various stages of KM development and use. We utilized content analysis techniques to identify the factors with their associated variables and further developed a research model. This study offers a comprehensive model for future KM research and provides managerial implications for organizations, particularly life insurance enterprises, to better realize the worth of KM and the possible impediments involved in the processes of adopting and implementing KM. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n1/abs/kmrp20112a.html