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An investigation into the factors affecting knowledge management adoption and practice in the life insurance business

Li-Su Huang, Auteur ; Mohammed Quaddus, Auteur ; Anna L Rowe, Auteur |

Dans Knowledge management research and practice (Vol. 9 N° 1, Mars 2011)

Knowledge management (KM) is crucial for organizations to enhance competitive advantage. While the issues of KM have been widely discussed by numerous researchers, there is a paucity of studies pertaining to KM adoption and practice for the lif[...]

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