The KM processes in Malaysian SMEs: an empirical validation / Chin Wei Chong in Knowledge management research and practice, Vol. 9 N° 2 (Juin 2011)  

Public ISBD [article]  inKnowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 185 - 196 Titre : The KM processes in Malaysian SMEs: an empirical validation Type de document : texte imprimé Auteurs : Chin Wei Chong, Auteur ; Siong Choy Chong, Auteur ; Geok Chew Gan, Auteur Année de publication : 2011 Article en page(s) : pp. 185 - 196 Note générale : Management Langues : Anglais (eng) Mots-clés : Knowledge management Processes Small and medium enterprises Malaysia Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20118a.html [article] The KM processes in Malaysian SMEs: an empirical validation [texte imprimé] / Chin Wei Chong, Auteur ; Siong Choy Chong, Auteur ; Geok Chew Gan, Auteur . - 2011 . - pp. 185 - 196. Management Langues : Anglais (eng) in Knowledge management research and practice > Vol. 9 N° 2 (Juin 2011) . - pp. 185 - 196 Mots-clés : Knowledge management Processes Small and medium enterprises Malaysia Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : This research attempts to investigate the degree of implementation of knowledge management (KM) processes in the small and medium enterprises (SMEs). The literature suggested that there are three general KM processes: construction, embodiment, and deployment. The processes are examined in detail which included the contributions of the KM process to enterprise performance. The data collected from 70 owners/managers of SMEs indicate that all the three processes are moderately implemented. However, the SMEs view KM processes as somewhat important in contributing towards better enterprise performance. The findings can be used as a guideline for SMEs to undergo a self-check and to help them rethink and reposition themselves in light of the findings. It helps SMEs to frame their KM activities to enable the creation, communication, and application of knowledge, which should allow them to drive the capability of creating and retaining a greater value onto their core business competencies. DEWEY : 658 ISSN : 1477-8238 En ligne : http://www.palgrave-journals.com/kmrp/journal/v9/n2/abs/kmrp20118a.html

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