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Supporting strategic conversations: the significance of a quantitative model building process / Howick, S. in Journal of the operational research society (JORS), Vol. 62 N° 5 special issue (Mai 2011) 

Public ISBD [article]  in Journal of the operational research society (JORS) > Vol. 62 N° 5 special issue (Mai 2011) . - pp. 868–878 Titre : Supporting strategic conversations: the significance of a quantitative model building process Type de document : texte imprimé Auteurs : Howick, S., Auteur ; Eden, C., Auteur Année de publication : 2011 Article en page(s) : pp. 868–878 Note générale : Recherche opérationnelle Langues : Anglais (eng) Mots-clés : Strategic  planning  System  dynamics  Practice  of  OR Index. décimale : 001.424 Résumé : This paper reports on the use of a quantitative system dynamics simulation model building process that followed on from a ‘soft OR’ strategy making intervention with a top management team. The work was carried out for the Chief Constable and top team of a UK police force. The output of the ‘soft OR’ strategy making process provided the reason for, and so focus of, the simulation model. The focus of the strategic conversation was on exploring the tension between the supply of resources (in this case police officers) and the demands placed on those officers. The project involved a series of strategic conversations with members of the top team that were stimulated through the process of building a system dynamics model. The process was facilitated by two modellers—one focussing on managing the strategic enquiry, while the other considered the implications of the conversation for the construction of the system dynamics model. Through the process of gradually building the system dynamics model, a number of issues and lessons were raised for the development and delivery of effective strategy making and the strategic management of public organisations. In addition there were implications for operational research model building processes, especially when operating at senior levels and within a strategic context. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v62/n5/abs/jors2010103a.html [article] Supporting strategic conversations: the significance of a quantitative model building process [texte imprimé] / Howick, S., Auteur ; Eden, C., Auteur . - 2011 . - pp. 868–878. Recherche opérationnelle Langues : Anglais (eng) in Journal of the operational research society (JORS) > Vol. 62 N° 5 special issue (Mai 2011) . - pp. 868–878 Mots-clés : Strategic  planning  System  dynamics  Practice  of  OR Index. décimale : 001.424 Résumé : This paper reports on the use of a quantitative system dynamics simulation model building process that followed on from a ‘soft OR’ strategy making intervention with a top management team. The work was carried out for the Chief Constable and top team of a UK police force. The output of the ‘soft OR’ strategy making process provided the reason for, and so focus of, the simulation model. The focus of the strategic conversation was on exploring the tension between the supply of resources (in this case police officers) and the demands placed on those officers. The project involved a series of strategic conversations with members of the top team that were stimulated through the process of building a system dynamics model. The process was facilitated by two modellers—one focussing on managing the strategic enquiry, while the other considered the implications of the conversation for the construction of the system dynamics model. Through the process of gradually building the system dynamics model, a number of issues and lessons were raised for the development and delivery of effective strategy making and the strategic management of public organisations. In addition there were implications for operational research model building processes, especially when operating at senior levels and within a strategic context. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v62/n5/abs/jors2010103a.html