Auteur Sang-Hyun Kim
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Documents disponibles écrits par cet auteur (2)
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Sang-Hyun Kim, Auteur ; Morris A. Cohen, Auteur ; Serguei Netessine, Auteur |Firms that rely on functioning mission-critical equipment for their businesses cannot afford significant operational downtime due to system disruptions. To minimize the impact of disruptions, a proper incentive mechanism has to be in place so th[...]![]()
Article : texte imprimé
Jose A. Guajardo, Auteur ; Morris A. Cohen, Auteur ; Sang-Hyun Kim, Auteur |Using a proprietary data set provided by a major manufacturer of aircraft engines, we empirically investigate how product reliability is impacted by the use of two different types of after-sales maintenance support contracts: time and material c[...]


