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Output-specific input-assurance regions in DEA / W. D. Cook in Journal of the operational research society (JORS), Vol. 62 N° 10 (Octobre 2011) 

Public ISBD [article]  in Journal of the operational research society (JORS) > Vol. 62 N° 10 (Octobre 2011) . - pp. 1881–1887 Titre : Output-specific input-assurance regions in DEA Type de document : texte imprimé Auteurs : W. D. Cook, Auteur ; Zhu, J., Auteur Année de publication : 2011 Article en page(s) : pp. 1881–1887 Note générale : Recherche opérationnelle Langues : Anglais (eng) Mots-clés : DEA  Multiple  components  Assurance  regions  Divisible  inputs Index. décimale : 001.424 Résumé : The use of assurance region (AR) constraints to restrict multipliers in data envelopment analysis (DEA) is well-established, and has been discussed at length in the literature. The conventional assumption in imposing such restrictions is that they apply universally. Specifically, AR constraints on input multipliers are intended to control the relative importance of the individual inputs in terms of how they impact the entire bundle of outputs. In many settings the relative importance of inputs is different for some of the outputs than for others. A typical example of this in the financial services sector is where the importance of sales staff versus service staff is different in regard to sales outputs than is true for service outputs. In this paper we develop a general DEA framework that incorporates multiple input-AR structures that cater to multiple output classes. We examine the cases of both divisible and indivisible inputs, and as well as mutually exclusive and overlapping output sets. The concepts are applied to a financial services situation. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v62/n10/abs/jors2010150a.html [article] Output-specific input-assurance regions in DEA [texte imprimé] / W. D. Cook, Auteur ; Zhu, J., Auteur . - 2011 . - pp. 1881–1887. Recherche opérationnelle Langues : Anglais (eng) in Journal of the operational research society (JORS) > Vol. 62 N° 10 (Octobre 2011) . - pp. 1881–1887 Mots-clés : DEA  Multiple  components  Assurance  regions  Divisible  inputs Index. décimale : 001.424 Résumé : The use of assurance region (AR) constraints to restrict multipliers in data envelopment analysis (DEA) is well-established, and has been discussed at length in the literature. The conventional assumption in imposing such restrictions is that they apply universally. Specifically, AR constraints on input multipliers are intended to control the relative importance of the individual inputs in terms of how they impact the entire bundle of outputs. In many settings the relative importance of inputs is different for some of the outputs than for others. A typical example of this in the financial services sector is where the importance of sales staff versus service staff is different in regard to sales outputs than is true for service outputs. In this paper we develop a general DEA framework that incorporates multiple input-AR structures that cater to multiple output classes. We examine the cases of both divisible and indivisible inputs, and as well as mutually exclusive and overlapping output sets. The concepts are applied to a financial services situation. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v62/n10/abs/jors2010150a.html