Hierarchical structure and search in complex organizations / Jürgen Mihm in Management science, Vol. 56 N° 5 (Mai 2010)  

Public ISBD [article]  inManagement science > Vol. 56 N° 5 (Mai 2010) . - pp. 831-848 Titre : Hierarchical structure and search in complex organizations Type de document : texte imprimé Auteurs : Jürgen Mihm, Auteur ; Christoph H. Loch, Auteur ; Dennis Wilkinson, Auteur Année de publication : 2010 Article en page(s) : pp. 831-848 Note générale : Management Langues : Anglais (eng) Mots-clés : Search Complexity Oscillations Coordination Decentralized problem solving Hierarchy Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Organizations engage in search whenever they perform nonroutine tasks, such as the definition and validation of a new strategy, the acquisition of new capabilities, or new product development. Previous work on search and organizational hierarchy has discovered that a hierarchy with a central decision maker at the top can speed up problem solving, but possibly at the cost of solution quality compared with results of a decentralized search. Our study uses a formal model and simulations to explore the effect of an organizational hierarchy on solution stability, solution quality, and search speed. Three insights arise on how a hierarchy can improve organizational search: (1) assigning a lead function that “anchors” a solution speeds up problem solving; (2) local solution choice should be delegated to the lowest level; and (3) structure matters little at the middle management level, but it matters at the front line; front-line groups should be kept small. These results highlight the importance for every organization of adapting its hierarchical structure to its search requirements. DEWEY : 658 ISSN : 0025-1909 En ligne : http://mansci.journal.informs.org/content/56/5.toc [article] Hierarchical structure and search in complex organizations [texte imprimé] / Jürgen Mihm, Auteur ; Christoph H. Loch, Auteur ; Dennis Wilkinson, Auteur . - 2010 . - pp. 831-848. Management Langues : Anglais (eng) in Management science > Vol. 56 N° 5 (Mai 2010) . - pp. 831-848 Mots-clés : Search Complexity Oscillations Coordination Decentralized problem solving Hierarchy Index. décimale : 658 Organisation des entreprises. Techniques du commerce Résumé : Organizations engage in search whenever they perform nonroutine tasks, such as the definition and validation of a new strategy, the acquisition of new capabilities, or new product development. Previous work on search and organizational hierarchy has discovered that a hierarchy with a central decision maker at the top can speed up problem solving, but possibly at the cost of solution quality compared with results of a decentralized search. Our study uses a formal model and simulations to explore the effect of an organizational hierarchy on solution stability, solution quality, and search speed. Three insights arise on how a hierarchy can improve organizational search: (1) assigning a lead function that “anchors” a solution speeds up problem solving; (2) local solution choice should be delegated to the lowest level; and (3) structure matters little at the middle management level, but it matters at the front line; front-line groups should be kept small. These results highlight the importance for every organization of adapting its hierarchical structure to its search requirements. DEWEY : 658 ISSN : 0025-1909 En ligne : http://mansci.journal.informs.org/content/56/5.toc

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