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Negotiation-based approach for order acceptance in a multiplant specialty chemical manufacturing enterprise / Behzad Behdani in Industrial & engineering chemistry research, Vol. 50 N° 9 (Mai 2011) 

Public ISBD [article]  in Industrial & engineering chemistry research > Vol. 50 N° 9 (Mai 2011) . - pp. 5086-5098 Titre : Negotiation-based approach for order acceptance in a multiplant specialty chemical manufacturing enterprise Type de document : texte imprimé Auteurs : Behzad Behdani, Auteur ; Arief Adhitya, Auteur ; Zofia Lukszo, Auteur Année de publication : 2011 Article en page(s) : pp. 5086-5098 Note générale : Chimie industrielle Langues : Anglais (eng) Mots-clés : Manufacturing Résumé : Order acceptance under uncertainty is a challenging problem in supply chain management, especially in make-to-order plants, such as in a specialty chemical manufacturing enterprise. In this work, we consider the effect of rush orders and design a negotiation-based policy for order acceptance. Rush orders pose a complex challenge primarily because the different actors involved (customer and enterprise) have different interests and asymmetric information. In addition, the interaction involves uncertainties both in the short- and long-term. To capture the rich complexity of the problem and provide a conceptual basis for developing agent-based models for such negotiation situation, this paper presents a general framework for negotiation and illustrates it using the customer-enterprise rush order due date negotiation case. On the basis of this framework, an agent-based model is developed. Various experiments are conducted to evaluate the effect of due date negotiation on profit and long-term customer behivior. DEWEY : 660 ISSN : 0888-5885 En ligne : http://cat.inist.fr/?aModele=afficheN&cpsidt=24128635 [article] Negotiation-based approach for order acceptance in a multiplant specialty chemical manufacturing enterprise [texte imprimé] / Behzad Behdani, Auteur ; Arief Adhitya, Auteur ; Zofia Lukszo, Auteur . - 2011 . - pp. 5086-5098. Chimie industrielle Langues : Anglais (eng) in Industrial & engineering chemistry research > Vol. 50 N° 9 (Mai 2011) . - pp. 5086-5098 Mots-clés : Manufacturing Résumé : Order acceptance under uncertainty is a challenging problem in supply chain management, especially in make-to-order plants, such as in a specialty chemical manufacturing enterprise. In this work, we consider the effect of rush orders and design a negotiation-based policy for order acceptance. Rush orders pose a complex challenge primarily because the different actors involved (customer and enterprise) have different interests and asymmetric information. In addition, the interaction involves uncertainties both in the short- and long-term. To capture the rich complexity of the problem and provide a conceptual basis for developing agent-based models for such negotiation situation, this paper presents a general framework for negotiation and illustrates it using the customer-enterprise rush order due date negotiation case. On the basis of this framework, an agent-based model is developed. Various experiments are conducted to evaluate the effect of due date negotiation on profit and long-term customer behivior. DEWEY : 660 ISSN : 0888-5885 En ligne : http://cat.inist.fr/?aModele=afficheN&cpsidt=24128635