Article : texte imprimé

Impact of policy and process design on the performance of intake and treatment processes in mental health care: a system dynamics case study

M. Smits, Auteur |

Dans Journal of the operational research society (JORS) (Vol. 61 N° 10, Octobre 2010)

For most of its history, medical care has been a customized process. Because customized processes might not lead to optimal performance, health-care managers are considering business process redesign, implementation of standardized (brief) thera[...]

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