The effect of lifetime buys on warranty repair operations / K. Sahyouni in Journal of the operational research society (JORS), Vol. 61 N° 5 (Mai 2010)  

Public ISBD [article]  inJournal of the operational research society (JORS) > Vol. 61 N° 5 (Mai 2010) . - pp. 790–803 Titre : The effect of lifetime buys on warranty repair operations Type de document : texte imprimé Auteurs : K. Sahyouni, Auteur ; R. C. Savaskan, Auteur ; M. S. Daskin, Auteur Année de publication : 2010 Article en page(s) : pp. 790–803 Note générale : Recherche opérationnelle Langues : Anglais (eng) Mots-clés : Logistics Inventory Repair Index. décimale : 001.424 Résumé : Lifetime buys are a common practice in the electronics and telecommunication industries. Under this practice, manufacturers procure their repair parts inventory in one order to support the spare part needs of a product for the duration of its warranty repair period. In this paper, we consider a repair operation in which defective items under warranty are returned to a manufacturer who either repairs these items using its spare parts inventory or replaces each defective unit with a new product. We show how fixed repair capability costs, variable repair costs, inventory holding costs, and replacement costs affect a firm's optimal repair and replacement decisions. The model is used to gain insights for products from a major mobile device manufacturer in the United States. DEWEY : 001.424 ISSN : 0361-5682 En ligne : www.palgrave-journals.com/jors/journal/v61/n5/abs/jors2008143a.html [article] The effect of lifetime buys on warranty repair operations [texte imprimé] / K. Sahyouni, Auteur ; R. C. Savaskan, Auteur ; M. S. Daskin, Auteur . - 2010 . - pp. 790–803. Recherche opérationnelle Langues : Anglais (eng) in Journal of the operational research society (JORS) > Vol. 61 N° 5 (Mai 2010) . - pp. 790–803 Mots-clés : Logistics Inventory Repair Index. décimale : 001.424 Résumé : Lifetime buys are a common practice in the electronics and telecommunication industries. Under this practice, manufacturers procure their repair parts inventory in one order to support the spare part needs of a product for the duration of its warranty repair period. In this paper, we consider a repair operation in which defective items under warranty are returned to a manufacturer who either repairs these items using its spare parts inventory or replaces each defective unit with a new product. We show how fixed repair capability costs, variable repair costs, inventory holding costs, and replacement costs affect a firm's optimal repair and replacement decisions. The model is used to gain insights for products from a major mobile device manufacturer in the United States. DEWEY : 001.424 ISSN : 0361-5682 En ligne : www.palgrave-journals.com/jors/journal/v61/n5/abs/jors2008143a.html

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