Documents disponibles écrits par cet auteur

A strategic framework for technical function management in manufacturing / David Challis in Journal of operations management, Vol. 14 N°2 (Juin 1996) 

Public ISBD [article]  in Journal of operations management > Vol. 14 N°2 (Juin 1996) . - pp. 119–135 Titre : A strategic framework for technical function management in manufacturing Type de document : texte imprimé Auteurs : David Challis, Auteur ; Danny Samson, Auteur Année de publication : 2007 Article en page(s) : pp. 119–135 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Technology  management  Technical  function  management  Technical  capabilities  Best  practice  Past  practice  Operations  management Résumé : Driven by the enhanced technological sophistication of products and production processes, the requirement to improve manufacturing plant return on investment and the need to better manage scarce technical resources, more firms are focusing on the activities of their technical functions. As many firms achieve or approach “best practice” in their organisational arrangements and management of human resources, there is an increasing recognition of the opportunities to enhance competitiveness through improved management of technology and technical functions. There is also substantial evidence to suggest that the development of new technology is occurring much faster than is the development of new approaches with which to manage it. This paper develops a framework, “technical effort”, through which to view technical activity in the context of improved business and organisational performance. This framework differs from traditional practice by integrating three different perspectives: maximising the contribution of technical functions to business outcomes, developing a sustainable source of competitive advantage in the form of an order winning set of technical capabilities and creating the working environment through which these requirements may be energised. It serves as a useful tool for Operations Managers to improve the strategic value of their technical functions by focusing learning on the linkages between business competitiveness, technical function outcomes, technical capabilities and organisational best practices. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/0272696395000402 [article] A strategic framework for technical function management in manufacturing [texte imprimé] / David Challis, Auteur ; Danny Samson, Auteur . - 2007 . - pp. 119–135. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 14 N°2 (Juin 1996) . - pp. 119–135 Mots-clés : Technology  management  Technical  function  management  Technical  capabilities  Best  practice  Past  practice  Operations  management Résumé : Driven by the enhanced technological sophistication of products and production processes, the requirement to improve manufacturing plant return on investment and the need to better manage scarce technical resources, more firms are focusing on the activities of their technical functions. As many firms achieve or approach “best practice” in their organisational arrangements and management of human resources, there is an increasing recognition of the opportunities to enhance competitiveness through improved management of technology and technical functions. There is also substantial evidence to suggest that the development of new technology is occurring much faster than is the development of new approaches with which to manage it. This paper develops a framework, “technical effort”, through which to view technical activity in the context of improved business and organisational performance. This framework differs from traditional practice by integrating three different perspectives: maximising the contribution of technical functions to business outcomes, developing a sustainable source of competitive advantage in the form of an order winning set of technical capabilities and creating the working environment through which these requirements may be energised. It serves as a useful tool for Operations Managers to improve the strategic value of their technical functions by focusing learning on the linkages between business competitiveness, technical function outcomes, technical capabilities and organisational best practices. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/0272696395000402

The business value of quality management systems certification / Milé Terziovski in Journal of operations management, Vol. 15 N°1 (Fevrier 1997) 

Public ISBD [article]  in Journal of operations management > Vol. 15 N°1 (Fevrier 1997) . - pp. 1–18 Titre : The business value of quality management systems certification : Evidence from Australia and New Zealand Type de document : texte imprimé Auteurs : Milé Terziovski, Auteur ; Danny Samson, Auteur ; Douglas Dow, Auteur Année de publication : 2007 Article en page(s) : pp. 1–18 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : ISO  9000  certification  Quality  Implementation  Empirical  research Résumé : ISO 9000 certification is one of the most popular quality assurance systems in the world. Despite its overwhelming popularity, there is considerable confusion and frustration surrounding the role and business value of ISO 9000 certification. A review of the literature revealed a major gap in research in this area of quality/operations management. The purpose of this study is to test the strength of the relationship between ISO 9000 certification and organisational performance in the presence and absence of a total quality management (TQM) environment. Our analysis is primarily of a large random sample of manufacturing companies in Australia and New Zealand. The central finding is that ISO 9000 certification is not shown to have a significantly positive effect on organisational performance in the presence or absence of a TQM environment. This supports the view that on average ISO 9000 certification has little or no explanatory power of organisational performance. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696396001039 [article] The business value of quality management systems certification : Evidence from Australia and New Zealand [texte imprimé] / Milé Terziovski, Auteur ; Danny Samson, Auteur ; Douglas Dow, Auteur . - 2007 . - pp. 1–18. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 15 N°1 (Fevrier 1997) . - pp. 1–18 Mots-clés : ISO  9000  certification  Quality  Implementation  Empirical  research Résumé : ISO 9000 certification is one of the most popular quality assurance systems in the world. Despite its overwhelming popularity, there is considerable confusion and frustration surrounding the role and business value of ISO 9000 certification. A review of the literature revealed a major gap in research in this area of quality/operations management. The purpose of this study is to test the strength of the relationship between ISO 9000 certification and organisational performance in the presence and absence of a total quality management (TQM) environment. Our analysis is primarily of a large random sample of manufacturing companies in Australia and New Zealand. The central finding is that ISO 9000 certification is not shown to have a significantly positive effect on organisational performance in the presence or absence of a TQM environment. This supports the view that on average ISO 9000 certification has little or no explanatory power of organisational performance. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696396001039

The cultural characteristic of individualism/collectivism / Damien Power in Journal of operations management, Vol. 28 N° 3 (Mai 2010) 

Public ISBD [article]  in Journal of operations management > Vol. 28 N° 3 (Mai 2010) . - pp. 206–222 Titre : The cultural characteristic of individualism/collectivism : A comparative study of implications for investment in operations between emerging Asian and industrialized Western countries Type de document : texte imprimé Auteurs : Damien Power, Auteur ; Tobias Schoenherr, Auteur ; Danny Samson, Auteur Année de publication : 2011 Article en page(s) : pp. 206–222 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Individualism/collectivism  Theory  of  performance  frontiers  Resource-based  view  of  the  firm  Culture  Asia Résumé : This study provides insight into the importance of national culture, investment in operations, and performance in the context of emerging Asian economies with a collectivist orientation, which are compared to industrialized Western nations with an individualist orientation. Hypotheses are developed and tested based on the cultural concept of individualism/collectivism, the theory of performance frontiers, and the extent of economic development. More specifically, data collected from 639 manufacturing plants in nine countries are used to first assess the influence of the cultural trait of individualism/collectivism on the extent of investment in structural assets (specifically: physical and capital-based) and infrastructural assets (specifically: team-based methods and improvement programs). Second, the influence of the extent of economic development on these investment factors is measured. Third, evidence is provided supportive of the theory of performance frontiers, and the nature of resource investments in the context of the cultural construct of individualism/collectivism. And fourth, support is provided for the efficacy of this theory, as well as for its compatibility and association with the resource-based view of the firm. Overall, this study makes important contributions to both theory and practice, and provides evidence for the role played by the cultural characteristic of individualism/collectivism in determining plant level investment outcomes in emerging Asian economies. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000813 [article] The cultural characteristic of individualism/collectivism : A comparative study of implications for investment in operations between emerging Asian and industrialized Western countries [texte imprimé] / Damien Power, Auteur ; Tobias Schoenherr, Auteur ; Danny Samson, Auteur . - 2011 . - pp. 206–222. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 28 N° 3 (Mai 2010) . - pp. 206–222 Mots-clés : Individualism/collectivism  Theory  of  performance  frontiers  Resource-based  view  of  the  firm  Culture  Asia Résumé : This study provides insight into the importance of national culture, investment in operations, and performance in the context of emerging Asian economies with a collectivist orientation, which are compared to industrialized Western nations with an individualist orientation. Hypotheses are developed and tested based on the cultural concept of individualism/collectivism, the theory of performance frontiers, and the extent of economic development. More specifically, data collected from 639 manufacturing plants in nine countries are used to first assess the influence of the cultural trait of individualism/collectivism on the extent of investment in structural assets (specifically: physical and capital-based) and infrastructural assets (specifically: team-based methods and improvement programs). Second, the influence of the extent of economic development on these investment factors is measured. Third, evidence is provided supportive of the theory of performance frontiers, and the nature of resource investments in the context of the cultural construct of individualism/collectivism. And fourth, support is provided for the efficacy of this theory, as well as for its compatibility and association with the resource-based view of the firm. Overall, this study makes important contributions to both theory and practice, and provides evidence for the role played by the cultural characteristic of individualism/collectivism in determining plant level investment outcomes in emerging Asian economies. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309000813