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The interaction effect of relational norms and agent cooperativeness on opportunism in buyer–supplier relationships / Chanchai Tangpong in Journal of operations management, Vol. 28 N° 5 (Septembre 2010) 

Public ISBD [article]  in Journal of operations management > Vol. 28 N° 5 (Septembre 2010) . - pp. 398–414 Titre : The interaction effect of relational norms and agent cooperativeness on opportunism in buyer–supplier relationships Type de document : texte imprimé Auteurs : Chanchai Tangpong, Auteur ; Kuo-Ting Hung, Auteur ; Young K. Ro, Auteur Année de publication : 2011 Article en page(s) : pp. 398–414 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Opportunism  Relational  norms  Cooperativeness  Buyer–supplier  relationships Résumé : In this study, we examined the effect of relational norms and agent cooperativeness on opportunism in buyer–supplier relationships. Drawing from the theoretical grounding of transaction cost economics, personality trait theory, and contingency theory, we proposed three distinct perspectives on opportunism mitigation in buyer–supplier relationships: (1) organizationalist, (2) individualist, and (3) interactionist, where relational norms, agent cooperativeness, and the interaction between them, respectively, serve as the key predictors in these three perspectives. The results of replicated experiments indicated that relational norms and agent cooperativeness interact with each other in mitigating opportunism and that the interactionist perspective yielded the highest explained variance in opportunism. This suggests that the interactionist perspective, a multi-level theoretical lens encompassing the dynamic interplay between organization-level and individual-level factors, was a more complete model in explaining opportunism than either the organizationalist or individualist perspectives. The consensus which emerged from post-experimental interviews of purchasing professionals is that agent personalities play an important role in buyer–supplier relationships. Some purchasing professionals had observed that uncooperative agents or personnel turnover in the boundary-spanning functions can substantially undermine even established relational exchanges. These qualitative findings are in line with our theoretical arguments and experimental outcomes. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309001016 [article] The interaction effect of relational norms and agent cooperativeness on opportunism in buyer–supplier relationships [texte imprimé] / Chanchai Tangpong, Auteur ; Kuo-Ting Hung, Auteur ; Young K. Ro, Auteur . - 2011 . - pp. 398–414. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 28 N° 5 (Septembre 2010) . - pp. 398–414 Mots-clés : Opportunism  Relational  norms  Cooperativeness  Buyer–supplier  relationships Résumé : In this study, we examined the effect of relational norms and agent cooperativeness on opportunism in buyer–supplier relationships. Drawing from the theoretical grounding of transaction cost economics, personality trait theory, and contingency theory, we proposed three distinct perspectives on opportunism mitigation in buyer–supplier relationships: (1) organizationalist, (2) individualist, and (3) interactionist, where relational norms, agent cooperativeness, and the interaction between them, respectively, serve as the key predictors in these three perspectives. The results of replicated experiments indicated that relational norms and agent cooperativeness interact with each other in mitigating opportunism and that the interactionist perspective yielded the highest explained variance in opportunism. This suggests that the interactionist perspective, a multi-level theoretical lens encompassing the dynamic interplay between organization-level and individual-level factors, was a more complete model in explaining opportunism than either the organizationalist or individualist perspectives. The consensus which emerged from post-experimental interviews of purchasing professionals is that agent personalities play an important role in buyer–supplier relationships. Some purchasing professionals had observed that uncooperative agents or personnel turnover in the boundary-spanning functions can substantially undermine even established relational exchanges. These qualitative findings are in line with our theoretical arguments and experimental outcomes. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696309001016