Documents disponibles écrits par cet auteur

Does relationship learning lead to relationship value? / Mee-Shew Cheung in Journal of operations management, Vol. 28 N° 6 (Novembre 2010) 

Public ISBD [article]  in Journal of operations management > Vol. 28 N° 6 (Novembre 2010) . - pp. 472–487 Titre : Does relationship learning lead to relationship value? : A cross-national supply chain investigation Type de document : texte imprimé Auteurs : Mee-Shew Cheung, Auteur ; Matthew B. Myers, Auteur ; John T. Mentzer, Auteur Année de publication : 2011 Article en page(s) : pp. 472–487 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Supply  chain  management  Knowledge  sharing  Value  creation  Buyer–seller  relationships  Cross-border  research Résumé : In global business-to-business markets, shared resources between buyers and suppliers often result in competitive advantages and enhanced relationships between firms. Unfortunately, there is a paucity of research regarding learning capabilities between business partners in a cross-border setting. This study takes the approach to integrate customer value literature into interorganizational learning theory and adopts the often-neglected theoretical perspective of transaction value by contextualizing inter-firm collaboration in terms of relationship learning and value co-creation viewed by both the buyers and sellers in one single study. Through the development of a conceptual framework that examines how global environmental and inter-organizational conditions influence learning capabilities, the study investigates how relationship learning influences relationship value for both supplying and buying firms. Using a survey of 126 cross-border dyads in the industrial chemical, packaging, consumer durable, and apparel industries, the authors show how relationship learning is valued by both buyers and suppliers, and how it is critical when viewing the “supplier as a customer.” The results indicate the strategic nature of relationship learning in maintaining cross-border business-to-business relationships. Simultaneously, the findings provide evidence that cultural distance is not a significant influence on the firm's propensity to share knowledge with its global partners. It helps advance our understanding of the significance of cultural-pollination in the era of globalization. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696310000057 [article] Does relationship learning lead to relationship value? : A cross-national supply chain investigation [texte imprimé] / Mee-Shew Cheung, Auteur ; Matthew B. Myers, Auteur ; John T. Mentzer, Auteur . - 2011 . - pp. 472–487. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 28 N° 6 (Novembre 2010) . - pp. 472–487 Mots-clés : Supply  chain  management  Knowledge  sharing  Value  creation  Buyer–seller  relationships  Cross-border  research Résumé : In global business-to-business markets, shared resources between buyers and suppliers often result in competitive advantages and enhanced relationships between firms. Unfortunately, there is a paucity of research regarding learning capabilities between business partners in a cross-border setting. This study takes the approach to integrate customer value literature into interorganizational learning theory and adopts the often-neglected theoretical perspective of transaction value by contextualizing inter-firm collaboration in terms of relationship learning and value co-creation viewed by both the buyers and sellers in one single study. Through the development of a conceptual framework that examines how global environmental and inter-organizational conditions influence learning capabilities, the study investigates how relationship learning influences relationship value for both supplying and buying firms. Using a survey of 126 cross-border dyads in the industrial chemical, packaging, consumer durable, and apparel industries, the authors show how relationship learning is valued by both buyers and suppliers, and how it is critical when viewing the “supplier as a customer.” The results indicate the strategic nature of relationship learning in maintaining cross-border business-to-business relationships. Simultaneously, the findings provide evidence that cultural distance is not a significant influence on the firm's propensity to share knowledge with its global partners. It helps advance our understanding of the significance of cultural-pollination in the era of globalization. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696310000057

Linking improved knowledge management to operational and organizational performance / Brian S. Fugate in Journal of operations management, Vol. 27 N° 3 (Juin 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 3 (Juin 2009) . - pp. 247–264 Titre : Linking improved knowledge management to operational and organizational performance Type de document : texte imprimé Auteurs : Brian S. Fugate, Auteur ; Theodore P. Stank, Auteur ; John T. Mentzer, Auteur Année de publication : 2009 Article en page(s) : pp. 247–264 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Knowledge  management  Shared  interpretation  Knowledge  responsiveness Résumé : This research empirically examines the importance of knowledge management processes to operational and overall organizational performance (OPERF). Specifically, results indicate that a shared interpretation of knowledge among operational personnel mediates how knowledge is disseminated and used to design and implement a unified operational response to that knowledge. Further, results collected in a logistics operations (LO) context support a strong positive relationship between this knowledge management process and operational and organizational performance. Importantly, psychometric measures for organizational performance collected from managerial respondents were strongly correlated with secondary financial data for participating firms obtained from Compustat, thus supporting a link about operational performance and hard organizational performance data. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000636 [article] Linking improved knowledge management to operational and organizational performance [texte imprimé] / Brian S. Fugate, Auteur ; Theodore P. Stank, Auteur ; John T. Mentzer, Auteur . - 2009 . - pp. 247–264. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 3 (Juin 2009) . - pp. 247–264 Mots-clés : Knowledge  management  Shared  interpretation  Knowledge  responsiveness Résumé : This research empirically examines the importance of knowledge management processes to operational and overall organizational performance (OPERF). Specifically, results indicate that a shared interpretation of knowledge among operational personnel mediates how knowledge is disseminated and used to design and implement a unified operational response to that knowledge. Further, results collected in a logistics operations (LO) context support a strong positive relationship between this knowledge management process and operational and organizational performance. Importantly, psychometric measures for organizational performance collected from managerial respondents were strongly correlated with secondary financial data for participating firms obtained from Compustat, thus supporting a link about operational performance and hard organizational performance data. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000636