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An analysis of job dissatisfaction and turnover to reduce global supply chain risk / Bin Jiang in Journal of operations management, Vol. 27 N° 2 (Avril 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 2 (Avril 2009) . - pp. 169–184 Titre : An analysis of job dissatisfaction and turnover to reduce global supply chain risk : Evidence from China Type de document : texte imprimé Auteurs : Bin Jiang, Auteur ; Revenor C. Baker, Auteur ; Gregory V. Frazier, Auteur Année de publication : 2009 Article en page(s) : pp. 169–184 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Human  resource/operations  interface  Supply  management  Global  operations  Questionnaires/surveys/interviews Résumé : Suppliers’ labor problems in developing countries have emerged as a key risk in global supply chains. In China's coastal industrial zones, where most Fortune 500 companies have established their manufacturing bases, local suppliers are facing serious labor turnover problems. High labor turnover rates have caused poor quality, low productivity, and unfilled orders in supply chains. Applying a combination of quantitative techniques to determine the reasons why workers leave China's export factories, this research tries to identify the root causes of job dissatisfaction leading to turnover and provides managerial implications that may assist managers in dealing with labor-related supply chain risks. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696307001374 [article] An analysis of job dissatisfaction and turnover to reduce global supply chain risk : Evidence from China [texte imprimé] / Bin Jiang, Auteur ; Revenor C. Baker, Auteur ; Gregory V. Frazier, Auteur . - 2009 . - pp. 169–184. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 2 (Avril 2009) . - pp. 169–184 Mots-clés : Human  resource/operations  interface  Supply  management  Global  operations  Questionnaires/surveys/interviews Résumé : Suppliers’ labor problems in developing countries have emerged as a key risk in global supply chains. In China's coastal industrial zones, where most Fortune 500 companies have established their manufacturing bases, local suppliers are facing serious labor turnover problems. High labor turnover rates have caused poor quality, low productivity, and unfilled orders in supply chains. Applying a combination of quantitative techniques to determine the reasons why workers leave China's export factories, this research tries to identify the root causes of job dissatisfaction leading to turnover and provides managerial implications that may assist managers in dealing with labor-related supply chain risks. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696307001374