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Decision-making in the supply chain / David E. Cantor in Journal of operations management, Vol. 27 N° 3 (Juin 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 3 (Juin 2009) . - pp. 220–232 Titre : Decision-making in the supply chain : Examining problem solving approaches and information availability Type de document : texte imprimé Auteurs : David E. Cantor, Auteur ; John R. Macdonald, Auteur Année de publication : 2009 Article en page(s) : pp. 220–232 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Problem  solving  approaches  Behavioral  experiment  Construal  theory  Supply  chain  management  Beer  distribution  game Résumé : In this paper we investigate the role of two types of problem solving approaches on supply chain performance. Additionally, we investigate how the level of information availability moderates problem solving approach on supply chain performance. We draw on construal level theory from the experimental psychology literature to explain how the problem solving approaches (abstract problem solving approach vs. concrete problem solving approach) contribute to supply chain performance. From this foundation, we run a series of behavioral experiments to test our hypotheses that problem solving approaches and information availability impact supply chain performance as presented in the beer distribution game. A key finding of this study is that individuals who take an abstract problem solving approach are able to perform better than individuals who take a concrete problem solving approach in the context of limited information availability. However, in the context of complete information availability, the impact of both types of problem solving approaches on performance becomes negligible. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000612 [article] Decision-making in the supply chain : Examining problem solving approaches and information availability [texte imprimé] / David E. Cantor, Auteur ; John R. Macdonald, Auteur . - 2009 . - pp. 220–232. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 3 (Juin 2009) . - pp. 220–232 Mots-clés : Problem  solving  approaches  Behavioral  experiment  Construal  theory  Supply  chain  management  Beer  distribution  game Résumé : In this paper we investigate the role of two types of problem solving approaches on supply chain performance. Additionally, we investigate how the level of information availability moderates problem solving approach on supply chain performance. We draw on construal level theory from the experimental psychology literature to explain how the problem solving approaches (abstract problem solving approach vs. concrete problem solving approach) contribute to supply chain performance. From this foundation, we run a series of behavioral experiments to test our hypotheses that problem solving approaches and information availability impact supply chain performance as presented in the beer distribution game. A key finding of this study is that individuals who take an abstract problem solving approach are able to perform better than individuals who take a concrete problem solving approach in the context of limited information availability. However, in the context of complete information availability, the impact of both types of problem solving approaches on performance becomes negligible. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000612