The efficient use of enterprise information for strategic advantage / Elliot Bendoly in Journal of operations management, Vol. 27 N° 4 (Août 2009)  

Public ISBD [article]  inJournal of operations management > Vol. 27 N° 4 (Août 2009) . - pp. 310–323 Titre : The efficient use of enterprise information for strategic advantage : A data envelopment analysis Type de document : texte imprimé Auteurs : Elliot Bendoly, Auteur ; Eve D. Rosenzweig, Auteur ; Jeff K. Stratman, Auteur Année de publication : 2009 Article en page(s) : pp. 310–323 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Operations strategy Enterprise systems Data envelopment analysis Résumé : A majority of manufacturers make use of some form of enterprise systems (ES), yet on average, the financial impact of ES adoption is essentially neutral. We propose that in an ES environment of easy information access, competitive success depends, in part, on the policies regulating enterprise information use. To explore this proposition, we examine the efficient use of different types of enterprise information in the realization of strategic performance. Efficient firms will devote fewer resources to information use to achieve the same strategic performance as less efficient firms. We employ data envelopment analysis (DEA) using data collected from Enterprise Resource Planning (ERP) system adopters at two different points in time in order to calculate a measure of efficient information use. This information efficiency metric is validated as a strong predictor of Compustat profitability. Additional analyses suggest that the most efficient users of information tend to emphasize information related to operational excellence. Regardless of information emphasis, however, efficient manufacturers – in contrast to their less efficient counterparts – were more likely to exhibit a better match between the most emphasized type of information and the corresponding dimension of strategic performance. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000958 [article] The efficient use of enterprise information for strategic advantage : A data envelopment analysis [texte imprimé] / Elliot Bendoly, Auteur ; Eve D. Rosenzweig, Auteur ; Jeff K. Stratman, Auteur . - 2009 . - pp. 310–323. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 4 (Août 2009) . - pp. 310–323 Mots-clés : Operations strategy Enterprise systems Data envelopment analysis Résumé : A majority of manufacturers make use of some form of enterprise systems (ES), yet on average, the financial impact of ES adoption is essentially neutral. We propose that in an ES environment of easy information access, competitive success depends, in part, on the policies regulating enterprise information use. To explore this proposition, we examine the efficient use of different types of enterprise information in the realization of strategic performance. Efficient firms will devote fewer resources to information use to achieve the same strategic performance as less efficient firms. We employ data envelopment analysis (DEA) using data collected from Enterprise Resource Planning (ERP) system adopters at two different points in time in order to calculate a measure of efficient information use. This information efficiency metric is validated as a strong predictor of Compustat profitability. Additional analyses suggest that the most efficient users of information tend to emphasize information related to operational excellence. Regardless of information emphasis, however, efficient manufacturers – in contrast to their less efficient counterparts – were more likely to exhibit a better match between the most emphasized type of information and the corresponding dimension of strategic performance. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S0272696308000958

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