Article : texte imprimé

The patient safety chain : Transformational leadership's effect on patient safety culture, initiatives, and outcomes

Kathleen L. McFadden, Auteur ; Stephanie C. Henagan, Auteur ; Charles R. Gowen, Auteur |

Dans Journal of operations management (Vol. 27 N° 5, Octobre 2009)

The purpose of this study is to investigate the existence of a patient safety chain for hospitals. Drawing on high reliability organization theory, multifactor leadership theory and total quality management literature, we develop and test a mode[...]

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