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Do buyer cooperative actions matter under relational stress? / Chun Zhang in Journal of operations management, Vol. 27 N° 6 (Décembre 2009) 

Public ISBD [article]  in Journal of operations management > Vol. 27 N° 6 (Décembre 2009) . - pp. 479–494 Titre : Do buyer cooperative actions matter under relational stress? : Evidence from Japanese and U.S. assemblers in the U.S. automotive industry Type de document : texte imprimé Auteurs : Chun Zhang, Auteur ; John W. Henke Jr., Auteur ; David A. Griffith, Auteur Année de publication : 2010 Article en page(s) : pp. 479–494 Note générale : Génie Industriel Langues : Anglais (eng) Mots-clés : Cooperative  strategies  Supply  chain  Relational  stress  Social  exchange  theory  Automotive  industry Résumé : Buyers can create relational stress even as they work cooperatively with suppliers. This study investigates the moderating effects of relational stress on the ability of buyer-initiated cooperative actions to influence a supplier's willingness to invest in technology that will be of benefit to the buyer. Data on 2012 buying situations were collected from Tier 1 suppliers to three U.S. domestic automotive assemblers (Chrysler, Ford, and General Motors) and three Japanese transplant automotive assemblers (Honda, Nissan, and Toyota) over three consecutive years (2003–2005). The results indicate that (1) buyer-initiated cooperative actions of communication, assistance, and supplier involvement increase a supplier's willingness to invest in technology, (2) the relationship-enhancing effect of buyer assistance increases under high relational stress, while the effectiveness of buyer communication decreases, and (3) that the effect of supplier involvement is not significantly influenced by relational stress levels. Furthermore, we found that supplier relations with Japanese transplant assemblers are characterized by higher levels of cooperative actions, lower levels of relational stress, and higher levels of supplier willingness to invest in technology when compared to those of U.S. domestic assemblers. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S027269630900031X [article] Do buyer cooperative actions matter under relational stress? : Evidence from Japanese and U.S. assemblers in the U.S. automotive industry [texte imprimé] / Chun Zhang, Auteur ; John W. Henke Jr., Auteur ; David A. Griffith, Auteur . - 2010 . - pp. 479–494. Génie Industriel Langues : Anglais (eng) in Journal of operations management > Vol. 27 N° 6 (Décembre 2009) . - pp. 479–494 Mots-clés : Cooperative  strategies  Supply  chain  Relational  stress  Social  exchange  theory  Automotive  industry Résumé : Buyers can create relational stress even as they work cooperatively with suppliers. This study investigates the moderating effects of relational stress on the ability of buyer-initiated cooperative actions to influence a supplier's willingness to invest in technology that will be of benefit to the buyer. Data on 2012 buying situations were collected from Tier 1 suppliers to three U.S. domestic automotive assemblers (Chrysler, Ford, and General Motors) and three Japanese transplant automotive assemblers (Honda, Nissan, and Toyota) over three consecutive years (2003–2005). The results indicate that (1) buyer-initiated cooperative actions of communication, assistance, and supplier involvement increase a supplier's willingness to invest in technology, (2) the relationship-enhancing effect of buyer assistance increases under high relational stress, while the effectiveness of buyer communication decreases, and (3) that the effect of supplier involvement is not significantly influenced by relational stress levels. Furthermore, we found that supplier relations with Japanese transplant assemblers are characterized by higher levels of cooperative actions, lower levels of relational stress, and higher levels of supplier willingness to invest in technology when compared to those of U.S. domestic assemblers. DEWEY : 658.57 ISSN : 0272-6963 En ligne : http://www.sciencedirect.com/science/article/pii/S027269630900031X