Article : texte imprimé

A multimethod approach to identifying norms and normative expectations within a corporate hierarchy : Evidence from the financial services industry

Stephen V. Burks, Auteur ; Erin L. Krupka, Auteur |

Dans Management science (Vol. 58 N° 1, Janvier 2012)

We use an incentive-compatible economic experiment and surveys in the field at a large financial services firm to identify the norms for on-the-job behavior among financial advisers and their leaders, and the normative expectations each group ha[...]

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