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Group inquiry to aid organisational learning in enterprises / M. Read in Journal of the operational research society (JORS), Vol. 63 N° 6 (Juin 2012) 

Public ISBD [article]  in Journal of the operational research society (JORS) > Vol. 63 N° 6 (Juin 2012) . - pp. 736–747 Titre : Group inquiry to aid organisational learning in enterprises Type de document : texte imprimé Auteurs : M. Read, Auteur ; T. Gear, Auteur ; R. Vince, Auteur Année de publication : 2012 Article en page(s) : pp. 736–747 Note générale : Operational research Langues : Anglais (eng) Mots-clés : Group  support  systems  Organisational  learning  Situated  knowledge Index. décimale : 001.424 Résumé : This paper describes a method for surfacing and exploring ‘situated knowledge’ in medium-sized organisations, with employee groups utilising a ‘low impact’ form of group support system (GSS), based on wireless handsets. Some results of piloting this method are summarised and one intervention is presented in detail. The method encouraged organisational members to give voice to the emotions and politics of leadership and learning in organisations, and helped to articulate how situated knowledge was ignored, as well as utilised. The method is practical, and may be used by organisations for themselves to aid the development of group as well as individual reflection, to stimulate the consideration of change. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v63/n6/abs/jors201180a.html [article] Group inquiry to aid organisational learning in enterprises [texte imprimé] / M. Read, Auteur ; T. Gear, Auteur ; R. Vince, Auteur . - 2012 . - pp. 736–747. Operational research Langues : Anglais (eng) in Journal of the operational research society (JORS) > Vol. 63 N° 6 (Juin 2012) . - pp. 736–747 Mots-clés : Group  support  systems  Organisational  learning  Situated  knowledge Index. décimale : 001.424 Résumé : This paper describes a method for surfacing and exploring ‘situated knowledge’ in medium-sized organisations, with employee groups utilising a ‘low impact’ form of group support system (GSS), based on wireless handsets. Some results of piloting this method are summarised and one intervention is presented in detail. The method encouraged organisational members to give voice to the emotions and politics of leadership and learning in organisations, and helped to articulate how situated knowledge was ignored, as well as utilised. The method is practical, and may be used by organisations for themselves to aid the development of group as well as individual reflection, to stimulate the consideration of change. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v63/n6/abs/jors201180a.html