Article : texte imprimé

Impact of performance-based contracting on product reliability : An empirical analysis

Jose A. Guajardo, Auteur ; Morris A. Cohen, Auteur ; Sang-Hyun Kim, Auteur |

Dans Management science (Vol. 58 N° 5, Mai 2012)

Using a proprietary data set provided by a major manufacturer of aircraft engines, we empirically investigate how product reliability is impacted by the use of two different types of after-sales maintenance support contracts: time and material c[...]

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