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Planning performance based contracts considering reliability and uncertain system usage / T. Jin in Journal of the operational research society (JORS), Vol. 63 N° 10 (Octobre 2012) 

Public ISBD [article]  in Journal of the operational research society (JORS) > Vol. 63 N° 10 (Octobre 2012) . - pp. 1467–1478 Titre : Planning performance based contracts considering reliability and uncertain system usage Type de document : texte imprimé Auteurs : T. Jin, Auteur ; P. Wang, Auteur Année de publication : 2012 Article en page(s) : pp. 1467–1478 Note générale : operational research Langues : Anglais (eng) Mots-clés : reliability;  service  parts  logistics;  performance  based  contracting;  performance-based  outcome;  post-production  support;  power  by  the  hour Index. décimale : 001.424 Résumé : This paper investigates a novel quantitative approach for planning and contracting performance-based logistics in the presence of uncertain system usage. Our efforts focus on an integrated service delivery environment where the manufacturer develops capital-intensive systems and also provides after-sales support. We propose an analytical model to characterize system operational availability by comprehending five performance drivers: inherent failure rate, usage rate, spare parts inventory, repair time, and the fleet size. This analytical insight into the system performance allows the service supplier to minimize the total cost across system design, production, maintenance, and repair. Two contracting schemes are investigated under cost minimization and profit maximization schemes. For the first time in literature, reliability design and service parts logistics are seamlessly integrated into one decision support model for improving operational availability while lowering the lifecycle cost. Numerical examples are provided to demonstrate the applicability and the effectiveness of the proposed decision support tool. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v63/n10/abs/jors2011144a.html [article] Planning performance based contracts considering reliability and uncertain system usage [texte imprimé] / T. Jin, Auteur ; P. Wang, Auteur . - 2012 . - pp. 1467–1478. operational research Langues : Anglais (eng) in Journal of the operational research society (JORS) > Vol. 63 N° 10 (Octobre 2012) . - pp. 1467–1478 Mots-clés : reliability;  service  parts  logistics;  performance  based  contracting;  performance-based  outcome;  post-production  support;  power  by  the  hour Index. décimale : 001.424 Résumé : This paper investigates a novel quantitative approach for planning and contracting performance-based logistics in the presence of uncertain system usage. Our efforts focus on an integrated service delivery environment where the manufacturer develops capital-intensive systems and also provides after-sales support. We propose an analytical model to characterize system operational availability by comprehending five performance drivers: inherent failure rate, usage rate, spare parts inventory, repair time, and the fleet size. This analytical insight into the system performance allows the service supplier to minimize the total cost across system design, production, maintenance, and repair. Two contracting schemes are investigated under cost minimization and profit maximization schemes. For the first time in literature, reliability design and service parts logistics are seamlessly integrated into one decision support model for improving operational availability while lowering the lifecycle cost. Numerical examples are provided to demonstrate the applicability and the effectiveness of the proposed decision support tool. DEWEY : 001.424 ISSN : 0160-5682 En ligne : http://www.palgrave-journals.com/jors/journal/v63/n10/abs/jors2011144a.html