Article : texte imprimé

Analysis of back-office outsourcing contracts for financial services operations

P. Basu, Auteur ; S. K. Nair, Auteur |

Dans Journal of the operational research society (JORS) (Vol. 63 N° 12, Décembre 2012)

Managing back-office operations for financial services is a challenging task because of highly volatile and dynamic demand requirements. Lack of service inventories, the inability to backlog demand and significant shortage and overage costs comp[...]

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